APMG-International Change Management™ training Learn how to implement and manage change effectively
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Course type: Blended learning
Duration: 10–12 hours plus 2 days
Delivery: Blended learning

APMG-International Change Management™ Foundation & Practitioner blended learning

About the course

This blended learning course conforms to the syllabus for those delegates wishing to gain both Change Management Foundation and Practitioner level qualifications. This qualification is based on the theory and application of change for the individual, change for the organisation, communication and stakeholder engagement and change management best practice. You must have successfully passed the Foundation examination prior to undertaking the Practitioner examination on the last day.


It takes approximately 10-12 hours to complete the Foundation online learning followed by a two day Practitioner classroom course.


There are no pre-requisites required in order to begin a Foundation course.

IMPORTANT: Change Management Foundation exam must be undertaken and passed online via remote web proctor prior to attending the two-day Practitioner workshop.

Learning objectives

By the end of this blended learning course you will:

  • Understand how individuals are impacted by change, and be able to develop strategies to help people through change
  • Develop insights into how organisations work , organisational culture and the models and processes of change
  • Understand the drivers of change, the change governance structures typically used in organisations and how to define a change vision
  • Appreciate how to prepare people for change and support their learning and motivation to change
  • Learn about the stakeholder engagement process and how to develop suitable communications strategies and plans
  • Appreciate the impact of change on organisations , how to build momentum for change and sustain it
  • Understand the importance of defined change roles, and how to build and support an effective change team
  • Applying appropriate process frameworks to optimally plan and understand organizational change
  • A range of organization paradigms with which to understand, support and sustain organizational change processes
  • How to properly prepare for an organizational change initiative - such as building an effective change team and offering insights which enhance the team's performance
  • Preparing people for organizational change
  • How to be motivational in ways that's empathetic towards peoples' roles and personalities
  • How to establish a clear framework of roles, skills and activities through which leaders can support and sustain the change process
  • 12 months access to our accredited Change Management Foundation online learning
  • Change Management Foundation exam must be taken online via web proctor and pass confirmation received prior to attending your workshop (must be taken within 12 months of purchase)
  • Two-day Practitioner workshop including the Practitioner exam (must be taken within 12 months of purchase)
  • Official manual
  • Full tutor support for the duration of your learning
  • Access to ILX Connect

What's covered?

Change Management Foundation online learning

  • The Change Management context
  • Learning and the individual
  • Change and the individual
  • Change and the organisation – Part 1
  • Change and the organisation – Part 2
  • Stakeholder engagement
  • Communication and engagement
  • Change impact
  • Change readiness
  • Exam technique
  • Exam simulator

Change Management Practitioner workshop

  • Change and the individual
  • Change and the organisation
  • Communication and stakeholder engagement
  • Change Management Practitioner exam practice
  • Change Management Practitioner exam

Target audience

The Foundation and Practitioner qualification is aimed at anyone that is aspiring to become a change manager. It is also relevant to other people involved in the change process. This could include:

  • Change leaders (e.g. senior responsible owners)
  • Change managers
  • Portfolio managers
  • Organisational development managers
  • Change ‘agents’ (e.g. business change managers)
  • Change implementers (e.g. programme/project managers)
  • Change support (e.g. programme/project office) and operational line managers/staff
  • Senior management

The Change Management Foundation exam must be taken online via web proctor and pass confirmation received prior to attending your workshop (must be taken within 12 months of purchase).

The Change Management Practitioner exam will take place at the end of the two-day workshop (must be taken within 12 months of purchase).

Exam format

Foundation exam format

  • Multiple choice
  • Four sections, total of 50 questions
  • 25 marks required to pass (out of 50 available) – 50%
  • 40 minutes duration
  • Closed-book

Practitioner exam format

  • Objective testing
  • Four questions of 20 marks each
  • 40 marks required to pass (out of 80 available) – 50%
  • Two and a half hours duration
  • Restricted open book - manual and candidate guide only

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