Want to find out more about the ITIL update? Then join our webinar at 12pm on the 30th January.
The ITIL 4 Foundation level course provides delegates with an extensive introduction to the core concepts of ITIL 4. It helps your understanding of the ITIL 4 principles and demonstrates how they can improve an individual’s work and the work of the organization. With the help of the ITIL 4 concepts and terminology, group discussions, case study-based activities, and examples included in the course, you will acquire the knowledge and skills to enable you to successfully pass the ITIL 4 Foundation certification.
This course includes, but is not limited to:
This is an intensive three day classroom course with the examination on the afternoon of day three.
There are no formal pre-requisites for attending this course.
At the end of the course, you will:
This is an intensive three-day course that includes:
There is mandatory pre-course work that must be undertaken prior to attending this course. You will be sent full instructions prior to the event. In addition, whilst attending the course there will also be some exam preparation evening work.