Blog

A guide to ITSM change freezes

Having a period of restricted changes over Christmas, into the New Year, or in fact at any time that is right for your organisation can truly be of great benefit. ITSM change freezes can protect business operations at times where major changes are underway, when you have fewer IT professionals worki...

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Workplace burnout: Recognising the signs

Project professionals are notorious for remaining calm under pressure. They may work long hours, but they pride themselves on perfectionism. Generally speaking, it takes a lot for a project manager to become visibly stressed, making it even more challenging to notice when they are experiencing burno...

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Acting with responsibility in the project profession

Every choice we make has an impact on our planet. This is as true in our personal lives as it is our professional lives, in particular for those of us in decision making roles. We are increasingly discovering not only that we can have real influence over matters of sustainability, ethics and the env...

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How to promote your ITIL Certification

So, you’ve studied hard, working to gain ITIL Certification. Well, as well as being equipped with a professional approach to service delivery, there is a lot to be gained from promoting your qualification. It will differentiate you against the competition, strengthen your reputation, and instill a s...

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How to optimise at-home working

Working from home is here to stay, so we’ve rounded up the best daily habits to practice in order to optimise your day, every day. From tools and software that streamline your workload and get you organised, through to tips and tricks for balancing your well-being each day and for the long term. We’...

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Diversity & inclusion at ILX: where we are now

Back in the summer we spoke out on the subject of “Black Lives Matter”, the first time that we’d done something like that. And for us, that was just the start… over the past few months here at ILX, we’ve been working on our approach to diversity and inclusion, and looking at the positive changes we...

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5 of the biggest external factors affecting projects right now

Societal shifts are having a profound impact on business right now, and projects are no exception. Project managers will have undoubtedly felt the tidal wave of change over their profession recently. So, what are some of the biggest external factors affecting projects currently? And how are these go...

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