The ITIL 4 Foundation level course provides delegates with an extensive introduction to the core concepts of ITIL 4. It helps your understanding of the ITIL 4 principles and demonstrates how they can improve an individual’s work and the work of the organization. With the help of the ITIL 4 concepts and terminology and group discussions you will acquire the knowledge and skills to enable you to successfully pass the ITIL 4 Foundation certification.
This course includes, but is not limited to:
This is an intensive two day classroom course with the examination on the afternoon of day two.
There are no formal pre-requisites for attending this course.
At the end of the course, you will:
This is an intensive two-day course that includes:
Important note regarding pre-course
There is mandatory online pre-course work that must be undertaken prior to attending this course. It is expected that it will take approximately three to four hours to complete. You will be sent full instructions with a link to the online pre course within 48 hours of your confirmed booking. In addition, whilst attending your course there will also be some examination preparation evening work.
Review the technical requirements for the online learning here.