Communication: Win-win negotiations Virtual

Explore respected frameworks for negotiation and simple but powerful psychology, that lead to mutually beneficial outcomes and long-lasting relationships, based on the principle of true partnership.

Course overview

About the course

We all need to negotiate at times. Sometimes with a suppliers and customers, sometimes with colleagues, our management, or our teams. Fortunately, years of research have led to some key insights into what makes a successful negotiation. Negotiations do not need to be scary, and they do not need to be aggressive. Simply having a clear idea of what you want to achieve, plus some core techniques for explaining what you need and understanding the other side, can lead to win/ win negotiations that improve relationships and grow business. This practical workshop will share best practice approaches to successful and ethical negotiations. It will cover essential elements of successful negotiations such as: “The negotiator’s dilemma”, The 5-stage framework for negotiations, Fisher’s 7 elements for win/win negotiations, and simple consulting skills that will help you to understand the “the other side” wants. Used together these techniques will help you create profitable, win/win outcomes in a wide variety of negotiation situations.

Note: You are welcome to bring a live negotiation scenario to the workshop, in order to build an active plan for achieving a win/win outcome.

What is virtual classroom training?

ILX’s virtual instructor-led training combines the personal teaching experience of a classroom, with the ease and flexibility of a virtual environment. Our virtual courses are interactive and engaging, allowing participants to communicate with both the instructor and each other in a collaborative manner.Please review our FAQs for more information relating to virtual learning, including the technical specifications

Please note: Access to relevant materials is provided after the course via a QR code.

Duration

This is a 3.5 hour workshop.

Learning objectives

This course will give you a greater ability to:

Plan a successful negotiation. Factoring in the five stages of a negotiation.
Understand and deploy the seven elements of a successful negotiation (from the Harvard negotiation project).
Know when and when not to negotiate.
Use influencing strategies to create win-win outcomes that build trust and further business relationships.

What's covered?

This course covers:

Respected frameworks for negotiation
Best practice approaches to successful and ethical negotiations
The five-stage framework for negotiations,
Fisher’s seven elements for win/win negotiations
Simple consulting skills that will help you to understand what the “the other side” wants