Building and Managing Stakeholder Relationships

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Overview Learning objectives What you'll learn Key facts FAQs What our customers say Get in touch

Learn essential skills

Course overview

This course helps you develop the skills to identify, build, and maintain strong stakeholder relationships. Learn practical strategies to manage expectations, align goals, and improve collaboration with both internal and external stakeholders.

Create strong and lasting stakeholder relationships

This 3.5-hour course teaches professionals practical tools to effectively manage stakeholder relationships. Enhance your ability to communicate, influence, and align diverse interests. By applying a few simple frameworks and asking the right questions, even the most difficult stakeholders can become easy to work with.

Learning objectives

Build strong, enduring, diverse, and productive relationships
Use communication to deliver high impact, high quality outcomes
Prioritise multiple requests
Manage stakeholder expectations
Work effectively in cross-border and hybrid teams

What you'll learn

Learn how to build stakeholder relationships by creating meaningful connections, managing stakeholder expectations, and building trust for lasting partnerships. Applying these insightful observations and easy to use tools will help you manage even the most difficult and demanding of stakeholders.

Keeping your eye on the ball

Develop and practise effective yet easy to use tools for mapping and managing multiple stakeholders.

Prioritisation and boundaries

Learn methods for prioritising multiple competing requests, setting boundaries, managing expectations, and how to say ‘no’.

Creating collaborative success

Explore tips for maintaining a sense of ‘team’ in challenging situations, including when working in hybrid or agile team structures or in high stress environments.

What's included

3.5 hours of instructor-led training in a classroom or virtual classroom setting

Key facts

Certification

This is a skills and knowledge-based course with no formal accreditation.

Who it’s for

This course is suitable for professionals who may have the need to tackle difficult conversations with peers, direct reports and managers.

Prerequisites

There are no prerequisites for this course.

Exam information

There is no exam for this course.

Optional extras

There are no optional extras for this course.

FAQs

Whether the stakeholder is an internal colleague, external client or partner, or even your manager, learn to develop and sustain meaningful relationships which optimise your interactions and mutual understanding of needs.

Why is it important to build relationships with stakeholders?

Building relationships with stakeholders ensures alignment, trust, and collaboration which are crucial for achieving shared goals, resolving conflicts, and maintaining successful projects or initiatives.

What different stakeholders might I encounter at work?

You might interact with colleagues, clients, suppliers, investors, regulators, and community representatives, each with unique expectations and roles in influencing decisions or outcomes.

How will managing better relationships with stakeholders benefit my career?

Strong stakeholder relationships improve collaboration, strengthen your professional reputation and enable you to ‘get more done’. Strong stakeholder management demonstrates leadership and negotiation skills, increasing your value in achieving organisational success and career growth.

What our customers say

"I am very satisfied with the course! It's definitely worth booking the training with the trainer. The trainer, having obviously lots of experience in the area, explained the material very well. Brilliant job! It was intense, but with good energy and I've learned a lot. Thank you!"

Oksana Sawicka, ILX learner

"The instructor was on point. Would be happy to recommend others to enrol for this course."

Narender Kathait, ILX learner

Why study with ILX

500,000+
learners

Join the half a million learners developing their skills with our training

5,000+ businesses

A trusted partner to thousands of organisations worldwide

96% customer satisfaction

Our passionate team goes above and beyond to support customer needs

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