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Up to $400 off all PRINCE2®, PRINCE2 Agile® & ITIL® courses Use offer code: ALT0722AUS
ITIL® training
Learn how to effectively manage your IT resources

ITIL® training programmes

ITIL is a collection of best practices in IT service management. The framework allows you to monitor, sculpt and improve your IT services, and is particularly valuable in a customer-service-based management system. Not just for the IT team, ITIL incorporates a wide range of departments, from design to development, improving the way different teams interact and manage the IT infrastructure.

The update to ITIL 4 took place at the beginning of 2019, and now better reflects the fast-paced and complex environment we live in, opening ITIL up to a wider range of professionals working across the digital landscape. ITIL 4 places more emphasis on the importance of working holistically and collaboratively.

It expands on previous versions, supporting existing investments in ITIL, and provides a full-service digital operating model for delivering and operating tech-enabled products and services, including emerging technologies such as robotics and AI.

For more information about the ITIL 4 certification scheme, please visit our specialist ITIL website.

= included = not applicable = optional add-on

Best value ITIL® 4 Foundation plus pack

Everything you need for ITIL 4 Foundation, all in one place.

Course Type
E-learning
ITIL 4 Foundation Official Manual (Digital)
ITIL 4 Foundation Official Manual (Hardcopy)
Exam
Access/Duration
12 Months
Price (Excl Tax)

ITIL® 4 Foundation

Course Type
E-learning
ITIL 4 Foundation Official Manual (Digital)
ITIL 4 Foundation Official Manual (Hardcopy)
Exam
Access/Duration
12 Months
Price (Excl Tax)
Course Type
Classroom
ITIL 4 Foundation Official Manual (Digital)
ITIL 4 Foundation Official Manual (Hardcopy)
Exam
Access/Duration
2 Days
Price (Excl Tax)
Course Type
Virtual
ITIL 4 Foundation Official Manual (Digital)
ITIL 4 Foundation Official Manual (Hardcopy)
Exam
Access/Duration
2 Days
Price (Excl Tax)

ITIL® 4 Foundation and ITIL 4 Direct Plan and Improve Bundle

Course Type
E-learning
ITIL 4 DPI Official Manual (Digital)
ITIL 4 DPI Official Manual (Hardcopy)
ITIL 4 Foundation Official Manual (Digital)
ITIL 4 Foundation Official Manual (Hardcopy)
Exam
Access/Duration
12 Months
Price (Excl Tax)

ITIL® 4 Managing Professional Bundle

Course Type
E-learning
ITIL 4 CDS Official Manual (Digital)
ITIL 4 CDS Official Manual (Hardcopy)
ITIL 4 DPI Official Manual (Digital)
ITIL 4 DPI Official Manual (Hardcopy)
ITIL 4 DSV Official Manual (Digital)
ITIL 4 DSV Official Manual (Hardcopy)
ITIL 4 Foundation Official Manual (Digital)
ITIL 4 Foundation Official Manual (Hardcopy)
ITIL 4 HVIT Official Manual (Digital)
ITIL 4 HVIT Official Manual (Hardcopy)
Exam
Access/Duration
12 Months
Price (Excl Tax)

ITIL® 4 Strategic Leader Bundle

Course Type
E-learning
ITIL 4 DITS Official Manual (Digital)
ITIL 4 DITS Official Manual (Hardcopy)
ITIL 4 DPI Official Manual (Digital)
ITIL 4 DPI Official Manual (Hardcopy)
ITIL 4 Foundation Official Manual (Digital)
ITIL 4 Foundation Official Manual (Hardcopy)
Exam
Access/Duration
12 Months
Price (Excl Tax)

ITIL® 4 Managing Professional Transition Module

Course Type
E-learning
Exam
Access/Duration
12 Months
Price (Excl Tax)
Course Type
Classroom
Exam
Access/Duration
5 Days
Price (Excl Tax)
Call us now on
+61 1300 459 459
Course Type
Virtual
Exam
Access/Duration
5 Days
Price (Excl Tax)
Call us now on
+61 1300 459 459

ITIL® 4 Create Deliver and Support (CDS)

Course Type
E-learning
ITIL 4 CDS Official Manual (Digital)
ITIL 4 CDS Official Manual (Hardcopy)
Exam
Access/Duration
12 Months
Price (Excl Tax)
Course Type
Classroom
ITIL 4 CDS Official Manual (Digital)
ITIL 4 CDS Official Manual (Hardcopy)
Exam
Access/Duration
3 Days
Price (Excl Tax)
Call us now on
+61 1300 459 459
Course Type
Virtual
ITIL 4 CDS Official Manual (Digital)
ITIL 4 CDS Official Manual (Hardcopy)
Exam
Access/Duration
3 Days
Price (Excl Tax)
Call us now on
+61 1300 459 459

ITIL® 4 Direct Plan and Improve (DPI)

Course Type
E-learning
ITIL 4 DPI Official Manual (Digital)
ITIL 4 DPI Official Manual (Hardcopy)
Exam
Access/Duration
12 Months
Price (Excl Tax)
Course Type
Classroom
ITIL 4 DPI Official Manual (Digital)
ITIL 4 DPI Official Manual (Hardcopy)
Exam
Access/Duration
3 Days
Price (Excl Tax)
Call us now on
+61 1300 459 459
Course Type
Virtual
ITIL 4 DPI Official Manual (Digital)
ITIL 4 DPI Official Manual (Hardcopy)
Exam
Access/Duration
3 Days
Price (Excl Tax)
Call us now on
+61 1300 459 459

ITIL® 4 Drive Stakeholder Value (DSV)

Course Type
E-learning
ITIL 4 DSV Official Manual (Digital)
ITIL 4 DSV Official Manual (Hardcopy)
Exam
Access/Duration
12 Months
Price (Excl Tax)
Course Type
Classroom
ITIL 4 DSV Official Manual (Digital)
ITIL 4 DSV Official Manual (Hardcopy)
Exam
Access/Duration
3 Days
Price (Excl Tax)
Call us now on
+61 1300 459 459
Course Type
Virtual
ITIL 4 DSV Official Manual (Digital)
ITIL 4 DSV Official Manual (Hardcopy)
Exam
Access/Duration
3 Days
Price (Excl Tax)
Call us now on
+61 1300 459 459

ITIL® 4 High Velocity IT (HVIT)

Course Type
E-learning
ITIL 4 HVIT Official Manual (Digital)
ITIL 4 HVIT Official Manual (Hardcopy)
Exam
Access/Duration
12 Months
Price (Excl Tax)
Course Type
Classroom
ITIL 4 HVIT Official Manual (Digital)
ITIL 4 HVIT Official Manual (Hardcopy)
Exam
Access/Duration
3 Days
Price (Excl Tax)
Call us now on
+61 1300 459 459
Course Type
Virtual
ITIL 4 HVIT Official Manual (Digital)
ITIL 4 HVIT Official Manual (Hardcopy)
Exam
Access/Duration
3 Days
Price (Excl Tax)
Call us now on
+61 1300 459 459

ITIL® 4 Digital and IT Strategy (DITS)

Course Type
E-learning
ITIL 4 DITS Official Manual (Digital)
ITIL 4 DITS Official Manual (Hardcopy)
Exam
Access/Duration
12 Months
Price (Excl Tax)
Course Type
Classroom
ITIL 4 DITS Official Manual (Digital)
ITIL 4 DITS Official Manual (Hardcopy)
Exam
Access/Duration
3 Days
Price (Excl Tax)
Call us now on
+61 1300 459 459
Course Type
Virtual
ITIL 4 DITS Official Manual (Digital)
ITIL 4 DITS Official Manual (Hardcopy)
Exam
Access/Duration
3 Days
Price (Excl Tax)
Call us now on
+61 1300 459 459

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