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Accredited ITIL V2 Foundation E-Learning Package - £469+VAT

The ILX ITIL v2 Foundation course has been fully accredited by the APMG and consists of seven topics, including a fully simulated mock exam to allow students to test themselves prior to the exam.

Target Audience:

ITIL v2 is primarily targeted at people responsible for managing the delivery of IT services, however all staff involved in delivering IT services will find this course useful.

IT directors need to be aware of ITIL v2 to ensure that appropriate staff members within their organisations have the required level of knowledge.

It is also of importance to business staff, both managers and day-to-day customers or end users involved in building good relationships with their IT service providers.

Software developers, maintainers and testers need to be aware of IT service management requirements so that they can understand their relationship with IT service managers and ensure that requirements are incorporated into new and revised products and services from the outset.

The guidance is useful to any size of organisation, in both the public and private sectors.

Duration:

8-10 study hours - learn at your own pace at your own time, book marking your position throughout to return later if required.

Included in the Package:

Includes everything required for certification:

• The interactive ITIL V2 Foundation CD-ROM training course
• CD Includes ITIL FAQs and Examination Simulator
• The ITIL Service Management Handbook
• The ITIL Process Model
• The Dictionary of IT Service Management Terms, Acronyms and Abbreviations
• ITIL V2 Examination Fee - this can be taken up to 12 months after purchase

Taking the ITIL V2 Foundation Exam

The ITIL v2 Foundation exam fee is included in the ILX ITIL v2 Foundation e-learning package and can be taken up to 12 months after purchase.

You will receive an exam voucher with your package covering the cost of the exam that can be used at Prometric test centres world-wide. Check for ITIL V2 exam dates and locations.

Features

"Leading edge multi-media and interactive exercises for optimum knowledge retention, user experience and a successful exam result"

Easy to Use Interface Clearly presented information that is easy to navigate	Mock Exam Simulator Test and re-test ITIL v2 Foundation knowledge to increase exam confidence	Glossary of Terms Handy tool for looking up ITIL v2 terms throughout the course
Voiceover and Animation Leading edge multimedia and voiceover enhances and improves learning. The course is also available in a readable format for accessibility	Template Manager An interactive process model provides links to key ITIL v2 document examples involved in the process model	Book Marking Automatic book marking lets users dip in and out of the course at their own pace
Sticky Notes Type, recall and print notes, reminders and thoughts at any point throughout the course	Searchable Course Index Quick and easy access to material with key words	Favourites Reference and refer to sections or pages at a later date
Real-time Pause, Advance, Rewind, Skip Allows complete control and self-paced study	Revision Schedule Record identified key areas of weakness for effective revision	FAQ Questions about material in the course based on student experience
Subtitle Pane Allows you to view a text transcript of the narration

See What It's Like

Experience the course first hand by viewing our online demonstration where you can view a full product tour of the course features, undertake a course module from the official syllabus and use the ITIL v2 exam simulator.

Full Support

ILX e-learning includes full tutorial support providing fast one-to-one access to experienced tutors via phone or email within 24 hours so users never feel isolated or stuck.

Syllabus

The course consists of 7 topics combining multiple voices, with animation, and interactive exercises, allowing learning at a time and pace to suit each and every student.

Benefits of E-Learning

Save money on travel, accommodation and out-of-office time

E-learning allows training anywhere, anytime, removing travel and accommodation costs and significantly reducing time off work. You don't even need Internet access for the ILX ITIL v2 Foundation e-learning course!

Increases exam success rate with special preparation tools

The ILX ITIL v2 Foundation e-learning course has the unique ITIL v2 mock exam simulator which tests and re-tests user understanding and is renowned to increase exam confidence by preparing learners for their exam.

Full support

The ILX course includes full tutorial support providing fast one-to-one access to experienced tutors via phone or email within 24 hours so users never feel isolated or stuck.

Self paced, self managed study

Self-paced study using automatic book marking lets users dip in and out of the course at any time. Most people spread the 8-10 hour course over 1-2 weeks and the exam can be taken up to 12 months after course purchase.

Proven quality and effectiveness

This ILX course is approved and accredited by the APMG and ILX pass rates exceed the national average.

Get your certificate quicker

Over 30 studies show interactive e-learning reduces learning time by up to 50 percent.

Do you have any more questions on this pack? Email: individuals@ilxgroup.com or call one of our training specialists on (586) 203 8263.