If you want to refine and enhance your delivery capability, the two most important areas of focus are the effectiveness of your processes and the capability of your people. Measured in isolation they can enhance our understanding. But measured together they reveal vital information.

Measurement promotes management, but measuring performance on projects can be problematic as we are vulnerable to biases, pre-conceptions, and agendas. 

External Standards can help us to see through those biases. By applying objective international standards, we can look past the conventions of culture and behaviours that can influence any analysis of our own organisations.

Listen back to Mike Saville, Head of Consulting at ILX, to discover how external assessment standards can get under the skin of the project performance and diagnose the process and capability issues that are hidden by environment and context.