The office is closed over the festive period, therefore the team will not be able to respond to any queries or fulfil any online orders until they return on Tuesday 4 January.

E-learning licences are valid for 12 months, this includes licences purchased as part of a Plus Pack. If you do not complete your accreditation in this period, any extension to your licence period will be payable at the RRP.

E-learning prices only include exams and manuals (:taxPostfix not included) where explicitly stated.

Classroom and virtual classroom course prices include all relevant exams.

Manuals are included in the price of plus packs, Foundation classroom/virtual courses, and Foundation & Practitioner classroom/virtual courses, they are optional extras for Practitioner-only classroom/virtual courses and e-learning products.

Plus pack prices include all relevant e-learning licences, manuals and exams.

E-learning licences are non-transferable.

Offer ends at midnight on :endDate 2022.

Service Management Essentials training programmes

Service Management Essentials