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ITIL® training
Learn how to effectively manage your IT resources

Are you looking for ITIL V3? Click here

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ITIL® 4 Foundation and ITIL 4 Direct Plan and Improve Bundle

Course Type
E-learning
ITIL 4 DPI Manual
ITIL 4 Foundation Official Manual
Exam
Access/Duration
12 Months

ITIL® 4 Managing Professional Bundle

Course Type
E-learning
ITIL 4 CDS Manual
ITIL 4 DPI Manual
ITIL 4 DSV Manual
ITIL 4 Foundation Official Manual
ITIL 4 HVIT Manual
Exam
Access/Duration
18 Months

Best value ITIL® 4 Foundation plus pack

Everything you need for ITIL 4 Foundation, all in one place.

Course Type
E-learning
ITIL 4 Foundation Official Manual
Exam
Access/Duration
12 Months
Price (Excl Tax)

ITIL® 4 Foundation

Course Type
E-learning
ITIL 4 Foundation Official Manual
Exam
Access/Duration
12 Months
Price (Excl Tax)
Course Type
Classroom
ITIL 4 Foundation Official Manual
Exam
Access/Duration
2 Days
Price (Excl Tax)
Call us now on
+44 (0) 1270 611 600
Course Type
Virtual
ITIL 4 Foundation Official Manual
Exam
Access/Duration
2 Days

ITIL® 4 Managing Professional Transition Module

Course Type
E-learning
Exam
Access/Duration
12 Months
Course Type
Classroom
Exam
Access/Duration
5 Days
Price (Excl Tax)
Call us now on
+44 (0) 1270 611 600
Course Type
Virtual
Exam
Access/Duration
5 Days
Price (Excl Tax)
Call us now on
+44 (0) 1270 611 600

ITIL® 4 Create Deliver and Support (CDS)

Course Type
E-learning
ITIL 4 CDS Manual
Exam
Access/Duration
12 Months
Price (Excl Tax)
Course Type
Classroom
ITIL 4 CDS Manual
Exam
Access/Duration
3 Days
Price (Excl Tax)
Call us now on
+44 (0) 1270 611 600
Course Type
Virtual
ITIL 4 CDS Manual
Exam
Access/Duration
3 Days

ITIL® 4 Direct Plan and Improve (DPI)

Course Type
E-learning
ITIL 4 DPI Manual
Exam
Access/Duration
12 Months
Price (Excl Tax)
Course Type
Classroom
ITIL 4 DPI Manual
Exam
Access/Duration
3 Days
Price (Excl Tax)
Call us now on
+44 (0) 1270 611 600
Course Type
Virtual
ITIL 4 DPI Manual
Exam
Access/Duration
3 Days

ITIL® 4 Drive Stakeholder Value (DSV)

Course Type
E-learning
ITIL 4 DSV Manual
Exam
Access/Duration
12 Months
Price (Excl Tax)
Course Type
Classroom
ITIL 4 DSV Manual
Exam
Access/Duration
3 Days
Price (Excl Tax)
Call us now on
+44 (0) 1270 611 600
Course Type
Virtual
ITIL 4 DSV Manual
Exam
Access/Duration
3 Days

ITIL® 4 High Velocity IT (HVIT)

Course Type
E-learning
ITIL 4 HVIT Manual
Exam
Access/Duration
12 Months
Price (Excl Tax)
Course Type
Classroom
ITIL 4 HVIT Manual
Exam
Access/Duration
3 Days
Price (Excl Tax)
Call us now on
+44 (0) 1270 611 600
Course Type
Virtual
ITIL 4 HVIT Manual
Exam
Access/Duration
3 Days

Are you looking for ITIL 4? Click here

2019 will see the launch of the highly-anticipated ITIL® 4. This new version of ITIL retains all the best bits of V3, but with more emphasis on collaborative working, along with a holistic end-to-end view of product and service delivery.

The ITIL V3 qualification will continue to be available until AXELOS advise that the transition period will cease. Therefore we would encourage you to transition to the new scheme as soon as possible. Once the V3 qualification is phased out, the Practitioner level certification will no longer exist.

ITIL® V3 Practitioner

Course Type
Classroom
Exam
Access/Duration
2 Days
Price (Excl Tax)
Call us now on
+44 (0) 1270 611 600

ITIL® Intermediate - Service Design

Course Type
Classroom
Exam
Access/Duration
N / A
Price (Excl Tax)
Call us now on
+44 (0) 1270 611 600

ITIL® Intermediate - Service Operation

Course Type
Classroom
Exam
Access/Duration
N / A
Price (Excl Tax)
Call us now on
+44 (0) 1270 611 600

ITIL® Intermediate - Continual Service Improvement

Course Type
Classroom
Exam
Access/Duration
N / A
Price (Excl Tax)
Call us now on
+44 (0) 1270 611 600

ITIL® Intermediate - Service Offering & Agreement

Course Type
Classroom
Exam
Access/Duration
N / A
Price (Excl Tax)
Call us now on
+44 (0) 1270 611 600

ITIL® Intermediate - Operational Support & Analysis

Course Type
Classroom
Exam
Access/Duration
N / A
Price (Excl Tax)
Call us now on
+44 (0) 1270 611 600

ITIL® Intermediate - Release, Control & Validation

Course Type
Classroom
Exam
Access/Duration
N / A
Price (Excl Tax)
Call us now on
+44 (0) 1270 611 600

ITIL® Intermediate - Planning, Protection & Optimisation

Course Type
Classroom
Exam
Access/Duration
N / A
Price (Excl Tax)
Call us now on
+44 (0) 1270 611 600

ITIL® training programmes

2019 will see the launch of the highly-anticipated ITIL® 4. This new version of ITIL retains all the best bits of V3, but with more emphasis on collaborative working, along with a holistic end-to-end view of product and service delivery.

How is ITIL changing?

ITIL 4 enables IT teams to continue their vital role in modern business strategy. It expands on previous versions, supporting existing investments in ITIL, and provides a full-service digital operating model for delivering and operating tech-enabled products and services. This means it supports emerging technologies, such as robotics and AI, by offering more practical and flexible support as technologies develop.

Whilst retaining all the best bits from the previous version, ITIL 4 will place a much greater emphasis on working holistically, when it comes to delivering products and services, and on the importance of working collaboratively.

What does this mean for ITIL V3?

The ITIL V3 qualification will continue to be available until AXELOS advise that the transition period will cease. Therefore we would encourage you to transition to the new scheme as soon as possible. Once the V3 qualification is phased out, the Practitioner level certification will no longer exist. 

To find out how to transition to ITIL 4 if you're at the Intermediate or Practitioner level, or are a qualified ITIL Expert, take a look at our ITIL syllabus changes page.

If you require training for more than one person, please contact a training consultant directly using the number at the top of this page or email contactus@ilxgroup.com.

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What our customers say

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Vanita Miller
7 Days ago
"Good customer service, easy to use website. The course itself is set out pretty well as its quick fire sections rather than long and boring sections."

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11 Days ago
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