Blog
Generative AI: What is it? And how can you harness it for success?
By ILX Team | 13 February 2024
The prevalence of generative AI tools such as, ChatGPT, is demonstrating the value of AI first-hand to organisations. Which is why it’s unsurprising that AI is the most in-demand skill this year, according to our 2024 research report: ‘Developing an adaptable and productive workforce for the future:...
[Continue reading...]The top five challenges facing businesses in 2024
By ILX Team | 30 January 2024
This year businesses find themselves navigating a complex web of challenges as they battle to keep up with the pace of technological change and remain afloat through the cost-of-living crisis, all without losing valuable talent to their competition. So, what are the top five challenges facing bus...
[Continue reading...]What are the seven guiding principles of ITIL® 4?
By ILX Team | 16 January 2024
The ITIL® 4 guiding principles serve as a set of recommendations and best practices to help support organisations through their IT service management (ITSM) processes. Adhering to these principles allows ITSM professionals to create a more effective, efficient and value-driven framework for service...
[Continue reading...]What steps can your organisation take to support neurodiverse employees?
By ILX Team | 16 January 2024
Our research found that 94% of organisations either currently have or are planning to gain an understanding of how to support neurodiverse employees this year[1]. As our workforces continue to diversify, fostering an inclusive environment is not just the right thing to do, it’s a legal requirement....
[Continue reading...]Mastering AI, driving productivity and filling skills gaps: The top priorities for L&D in 2024
By ILX Team | 9 January 2024
Our annual research report is launching this month, but here are some initial exciting insights that we want to share with you. As with previous years, we have surveyed a series of 250 business, HR, and L&D leaders as part of our ILX Group research report. This allows us to identify the trends t...
[Continue reading...]How does Agile project management help you respond effectively in an unpredictable and rapidly evolving world?
By ILX Team | 12 December 2023
The world is changing unpredictably, business agility can help organisations to respond effectively to these VUCA (volatility, uncertainty, complexity, ambiguity) conditions. What does it mean to be Agile? The Agile Business Consortium defines business agility as a people-centred, organisatio...
[Continue reading...]The ITIL® 4 dictionary: Explore the key terms and concepts of the methodology
By ILX Team | 5 December 2023
Whether you are an experienced IT service management professional or new to the industry, training in ITIL® 4 will introduce a wealth of new language and concepts. To help you understand this key terminology we’ve curated a list of the core definitions you need to learn before you take your exam. I...
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