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What ITIL® Means To Modern Businesses and Project Managers Today - And How To Get Started In Service Management
By Russell Kenrick, Managing Director at ILX Group | 8 April 2016
Abstract ITIL® has come a long way since its introduction in the 1980s as a set of practices for IT Service Management (ITSM) focused on aligning IT services with the needs of business. It has become so much more than an operational framework for IT service delivery and now offers internationally...
[Continue reading...]Mind The Gap
By Russell Kenrick, Managing Director at ILX Group | 16 March 2016
Half of projects fail to deliver the expected business benefits. Learning and development professionals face the challenge of helping their organisation bridge the gap between the learning provided and the business benefits expected. Increasingly Learning & Development (L&D) professio...
[Continue reading...]Classroom Training Is Not Dead
By Russell Kenrick, Managing Director at ILX Group | 29 February 2016
Mobile learning, virtual and e-Learning and Apps are all continuing to grow across corporate learning, but contrary to popular belief, classroom training is not dead and it still has a place in modern day workplaces. In fact, almost half (47 per cent) of training hours conducted in 2015 were deliver...
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