The ability to monitor, analyse, and respond to events within an IT environment is a critical factor in maintaining the health, performance, and reliability of any IT service. ITIL® 4 offers an approach to help with this. Learn more about ITIL 4 and how it can benefit your organisation. What is...
[Continue reading...]AgilePM® or PRINCE2 Agile®? It’s a question we’ve heard many times, and one that’s not often easy to answer. It’s a little like choosing a wine – it so often depends on the dish it accompanies, and your personal taste and preference. What are the key differences between the two? AgilePM originates...
[Continue reading...]The Statement of Work (SoW) is easily one of the most important project documents. Created at the start of the project, this is an agreement between a client and an agency. It outlines what the project does and does not include. What does a Statement of Work include? Essentially, the SoW captu...
[Continue reading...]Forget new year for a fresh start – in today’s fast-paced, digital world, businesses can no longer afford to wait for annual milestones to start making changes in their organisation; adopting an improvement mindset has to become ‘part of the furniture’, as it were. Part of ITIL®’s entire culture...
[Continue reading...]Scoping a project resolves questions and issues related to project goals. The scope determines the deliverables, tasks, costs and deadlines. It’s the big picture view of the project. Importance of a project scope Project managers need a clear scope for assigning tasks and scheduling deadlines....
[Continue reading...]Every project teaches lessons with its successes and failures. Best practice courses highlight the importance of developing a mind-set of continuous learning from the outset of the project. In this blog we’ll look at 10 major public project failures and the lessons learnt from these mistakes. Why s...
[Continue reading...]Project management is applying processes, methods, skills, knowledge and experience to deliver project objectives. In doing this, the project manager (PM) will constantly refer to timescales and budgets. The project manager makes all this happen, with overall responsibility for the 5 phases of pr...
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