Communicate with real impact to ensure you deliver projects effectively. Work on your verbal and written communication for a variety of stakeholders. Build strategies and styles to engage, inspire, and engender trust while being able to adapt your interactions to suit your audience’s preferences. Learn to negotiate expertly and to facilitate lasting conflict resolution, empowering you to achieve your professional goals.
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Communication training
Build the skills essential for project management and stakeholder engagement with ILX’s in-house communication courses. Learn communication styles, conflict resolution, and negotiation strategies.
Learn essential skills
Confident communication for professional success
Why study Communication skills?
Strong communication skills are vital for effective project management. These courses equip you with strategies for clear messaging, conflict management, successful negotiation and building productive stakeholder relationships. Covering all aspects of effective communication in project management and other professional areas, choose to start with the basics or jump into the detail of the specific area of communication you’ll benefit from developing.
What you’ll gain
- Develop advanced communication skills and strategies
- Learn effective and easy-to-use tools for mapping and managing stakeholders
- Discover methods for prioritising multiple competing requests, including how to say ‘no’
- Use tips for maintaining a sense of ‘team’ in challenging situations
- Practise having difficult conversations in an ethical, professional, and sensitive way
- Employ step-by-step frameworks for having some of the most difficult conversations
- Harness and communicate positive intent
- Explore respected frameworks for negotiation
- Study best practice approaches to successful and ethical negotiations
Communication Skills courses explained
Communication: Mastering communication skills
Communication: Building and managing stakeholder relationships
Communication: Difficult conversations - made easy
Communication: Win-win negotiations
Communication: Mastering communication skills
Learn the key elements of successful communication, including how to identify and adapt to different communication styles. In this highly enjoyable one-day workshop, available in either a classroom or live virtual classroom setting, we will teach you how to adapt your communication approach for different stakeholders in both verbal and written channels, build trust, ensure your message is clear, and use storytelling techniques to engage others. Whether a seasoned communicator or new to the world of business, this course will provide you with the tools and techniques you need to communicate more effectively and achieve your professional goals.
Communication: Building and managing stakeholder relationships
By applying a few simple frameworks and asking the right questions, even the most difficult stakeholder can become easy to work with. This is true whether that stakeholder is an internal colleague, external client or partner, or even your manager. This 3.5-hour workshop, available in either a classroom or live virtual classroom setting, will share effective and easy-to-use tools for understanding your stakeholders, as well as methods for prioritising multiple competing requests, and even how to say “no” in a way that leaves the stakeholder supporting your decision.
Communication: Difficult conversations - made easy
Remove the fear and pain from those difficult workplace conversations that can block success. Learn step-by-step frameworks to navigate the conversations that are particularly hard to have, including tough performance management situations, or sharing unhappy news. During this 3.5-hour workshop, available in either a classroom or live virtual classroom setting, explore how to demonstrate your ethics, integrity and compassion, whilst still dealing with the situation directly. Harness and communicate positive intent, to create a collaborative dialogue instead of struggling through a discussion that seems mired in conflict.
Communication: Win-win negotiations
We all need to negotiate at times; sometimes with suppliers and customers, sometimes with colleagues, our management, or our teams. This practical, 3.5-hour workshop, available in either a classroom or live virtual classroom setting, will share best-practice approaches to successful and ethical negotiations. Used together, these techniques will help you to create profitable, win/win outcomes in a wide variety of negotiation situations empowering you to improve relationships and grow business.
Communication courses available
Communication
Mastering Communication Skills
Communication
Building and Managing Stakeholder Relationships
Communication
Difficult Conversations - Made Easy
Communication
Win-win Negotiations
Communication
Networking for Mutually Beneficial Outcomes
Communication
Creating Successful Outcomes Between Teams, Suppliers, Partners or Third Parties
Communication
Building and Telling the Data Story
FAQs
Learn how our corporate communication courses can enhance your skills in both verbal and written business messaging, stakeholder management, negotiation and conflict resolution.
Do I need experience in project management to complete the communication courses?
No prior project management experience is required. The communication courses are suitable for anyone looking to improve communication skills in business, but include strategies and scenarios that are particularly useful for those looking for project management communication skills training.
Are there any Prerequisites for the communication courses?
No, these courses require no previous knowledge or experience, and are suitable for professionals learning these skills for the first time as well as those with experience who wish to brush up their knowledge and strategies.
What study formats are available?
Most of ILX’s communication courses are available as both face to face classroom experiences and as live virtual classroom training.
Career development & support
Here to support you
There’s lots to consider when choosing a training course. We have a variety of study options, different payment methods, and optional extras such as exam resit services that you might want to add to your learning package. Our help centre has all the information you need to make the right choice. Plus, our helpful customer service team are always on hand to answer any questions.
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Webinars, blogs, videos and more!
Our resource centre has lots of extra content available, all designed to improve your learning experience and to provide more insight into the subject areas covered by our courses and career paths. Sign up for our latest webinar, read a whitepaper, listen to a blog or watch a video. There’s something for everyone!
What our customers say
Testimonial
Our go to training provider
“I’ve already recommended ILX to other departments within our business, but I would definitely tell anyone who’s looking for project management or IT training to contact ILX. They’re our go-to training provider for a reason!”
– Susanne Seidl, Specialist Learning & Development, Konica Minolta