15% off eLearning, up to 20% off live virtual classroom - use code: NSWJAN25EUR

6bff9e89-9134-41f1-af5b-110e8d1a9b78

Innovation and Problem Solving Deep Dive - for Complex, Intractable or Seemingly Unsolvable Problems

Select your learning method:

Quote request

Please complete the form to ensure your quote is accurate and we will contact you soon.

Page {{ step }} of 2

Back Next
Learn essential skills
Course overview

This innovation and problem-solving course provides practical tools and innovative strategies to solve complex challenges. Level-up your creativity, critical thinking, and decision-making skills to drive impactful solutions in any professional context. 

Strategies for finding innovative solutions

This 1-day course, available in both a classroom and live virtual classroom setting, equips professionals with advanced problem-solving techniques and innovation strategies. Learn how to tackle apparently intractable issues and generate effective, sustainable solutions. 

Learning objectives
  • Study root cause analysis and systems-thinking techniques 
  • Explore the concept of 'fast fix' methods, such as positive deviance 
  • Innovate creative approaches to address your challenges 
  • Apply design thinking, brainstorming, and other creative problem-solving methods 
  • Learn solution evaluation techniques 

What you'll learn

Gain the skills to approach and solve complex problems with confidence. This course teaches you to think creatively and act decisively in challenging situations. You will have the opportunity to bring your own problem to the session and leave with a workable solution. 

Root cause analysis and systems thinking

Through an introduction to root cause analysis and systems thinking techniques, learn how to identify where the problem truly sits. 

Fast fix methods

Learn a few methods for swiftly solving an issue. For example, by finding positive deviants i.e. successful outliers, you can develop new and innovative solutions to complex problems that are tailored to your specific context. 

Practical innovation approaches

Generate creative ideas that can address your challenges. Learn how to apply design-thinking, brainstorming, and other creative problem-solving methods to come up with effective solutions. 

Solution evaluation techniques

Learn how to select the most promising option for success. Leave the workshop with a range of practical tools and techniques to help you address complex problems and drive innovation in your work. 

What's included
  • 1 day of instructor-led training in a classroom or virtual classroom setting 

FAQs

Gain an understanding of problem-solving strategies, approaches for practical innovation, and the tools and techniques needed to effectively resolve complex problems. 

Why is problem-solving an important skill?

Problem-solving is essential as it enables you to tackle challenges effectively, make informed decisions, and drive successful outcomes. It fosters adaptability and innovation, which are highly valued in any professional environment. 

What is design-thinking?

Design-thinking is a problem-solving approach that prioritises empathy, creativity, and iterative solutions. It involves understanding user needs, brainstorming innovative ideas, and testing solutions to address complex challenges effectively. 

How will this course boost my career?

This course enhances your ability to think creatively, analyse challenges, and implement effective solutions, positioning you as a proactive, adaptable professional capable of driving innovation and achieving impactful results in your role. 

What our customers say

"Instructor was on point. Would be happy to recommend others to enrol for this course." 

Narender Kathait, ILX learner

"Highly recommended! Very well run!" 

Parley Reynolds, ILX learner
Why study with ILX
500,000+
learners
Join the half a million learners developing their skills with our training
5,000+ businesses
A trusted partner to thousands of organisations worldwide
96% customer satisfaction
Our passionate team goes above and beyond to support customer needs