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How Lean Six Sigma for Services Can Benefit You?

Benefits (for the Organisation)

Organisations benefit from their investment in Lean Six Sigma programmes (training and projects) in several ways:

  1. Cultural transformation -  Lean Six Sigma methods help to drive change and transformation in the organisation by providing a common framework to systematically and effectively address process challenges at the level of the root causes, reducing the cost of constant “firefighting”  

  2. Reduce Cost of Poor Quality and Waste – Lean Six Sigma projects are deployed to address process problems with a significant cost and are expected to always demonstrate a Business Case and tangible business results

  3. “Accelerate” other improvement initiatives – the ILX Lean Six Sigma framework is designed for services organisations and can be successfully integrated with any Project Management model (e.g. PRINCE2), Service Management best practice (e.g. ITIL) or life-cycle (e.g. Agile), adding a more pragmatic view of Process Improvement 

  4. Increased Process Improvement expertise – Lean Six Sigma practitioners lead improvement project teams and often educate their colleagues and peers on the application of Lean Six Sigma tools

To take a look at our current selection of Lean Six Sigma for Services courses, click here