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Workflow Automation using Generative AI

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Learn essential skills
Course overview

This course offers in-depth training on using generative AI and Zapier for workflow automation. Ideal for those looking to streamline business processes, it covers tools and techniques to boost efficiency using AI technology.

Streamline workflows with Generative AI and Zapier

Discover the dynamic intersection of Generative AI and workflow automation with this 4-hour virtual instructor-led course and learn to enhance productivity by minimising manual tasks. Gain skills to implement efficient, AI-driven solutions in your organisation.

Learning objectives
  • Understand workflow automation and how AI can benefit business processes 
  • Learn how to use Zapier 
  • Connect Zapier with AI, creating, testing and debugging automated workflows 
  • Explore the benefits of, and create, AI-enhanced content 
  • Learn to create multi step Zaps with conditional logic 
  • Gain insights into tracking and optimising Zap performance and analytics 
  • Explore industry-specific automation use cases and the key lessons learned 

What you'll learn

Learn the introductory basics of Generative AI, workflow automation and Zapier and get going with some initial functions.

Integrating Generative AI with Zapier

Learn how the two tools work together to promote automation and efficiency, and then practise by exploring use cases.

Advanced techniques

Build the skills you’ve now mastered by progressing to advanced techniques with both Zapier and generative AI.

Monitoring and optimisation

Become proficient testing, debugging, streamlining and personalising your automated workflows. Track performance and analytics, and optimise for efficiency and scaling.

Real-world examples and case studies

Explore industry-specific AI automation use cases, including success stories, challenges faced, and how to learn from these experiences.

What's included
  • 4 hours of instructor-led training in a virtual classroom setting

Key facts

Certification

This is a skills and knowledge-based course with no formal accreditation.

Who it's for

This course is ideal for professionals in operations, IT, and business process management, or those looking to benefit from AI-generated automated workflows in the workplace.

Prerequisites

There are no prerequisites for this course.

Exam information

There is no exam for this course.

Optional extras

There are no optional extras for this course.

Pre-course

There is no pre-course work for this training course.

FAQs

Learn how generative AI can automate workflows and improve business efficiency. This course is perfect for those seeking AI-driven solutions, and specialises in integrating generative AI with Zapier.

Do I need prior AI and Zapier knowledge for this course?

No, this course is suitable for beginners and covers all necessary AI and Zapier basics.

What is workflow automation?

Workflow automation refers to the use of technology to perform routine tasks or processes without manual intervention. It streamlines repetitive, rule-based tasks through automated steps, significantly reducing time and errors, enhancing productivity, and ensuring consistency.

What is generative AI?

Generative AI is a type of artificial intelligence that creates new content by learning patterns from existing data. Instead of simply analysing or recognising patterns, generative AI can produce text, images, audio, and even video that mimic human-like creativity.

What is Zapier?

Zapier is an online automation tool that allows users to connect different apps and services to automate workflows, known as Zaps. It integrates over 2,000 applications, including popular platforms like Gmail, Slack, Salesforce, Google Sheets, and many more, enabling them to work together without manual intervention.

What our customers say

"The online training worked perfectly and was reliable. The content was suitable for the learning objectives."

Patrick Anigbo, ILX learner

"Highly recommend! Very well run!"

Parley Reynolds, ILX learner
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