Use our booking wizard to guide you through booking an exam / workshop.
Please note: any exams that are included as part of a training course package are to be scheduled and taken within the country of purchase. Should you wish to sit an exam in a country different to purchase, this can be arranged upon request but may involve additional costs. Please contact us to arrange.

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Redeem Exam Voucher

Ready to take your exam? If you have bought an e-learning licence or blended learning course, and you're ready to take your exam, you need to think about how you would like to do that. At ILX we offer you a couple of different options - you can take your exam at one of our training venues, or by online proctor from the comfort of your own home.

When you booked, you were sent an exam code to redeem. You will need this once you've made your decision about how to sit your exam. Voucher lengths will vary depending on the examining body (Peoplecert, APMG International, APM, BCS or EXIN), so please make sure you're ready to take the exam before redeeming your code.

You can reschedule the exam as many times as you like within the period covered by the voucher. Exam vouchers can be extended, but only when the exam voucher is still valid/in date. Vouchers can only be extended for a maximum of six months, at a cost of $40 per request (plus VAT where applicable).

You cannot extend a voucher that has already expired. Instead you will need to purchase a new voucher.

Peoplecert cancellation charges

If your voucher is still in date, and you wish to cancel a Peoplecert exam, cancellation charges will apply. They are as follows:

• Up to 48hrs before the exam: Free
  • Candidates can cancel or change the exam date through their Peoplecert profile for free
• 48hrs to 4hrs before the exam:
  • Candidates can change the exam date directly through their Peoplecert profile at a cost of $80 (plus VAT where applicable) - you will be charged by Peoplecert
  • Contact ILX and we can cancel the exam for you at a cost of $40 per request (plus VAT where applicable) - you can then rebook your exam if your voucher is still in date
• 4hrs to 0hrs before the exam:
  • Candidates can change the exam date through their Peoplecert profile at a cost of $155 per request (plus VAT where applicable) - you will be charged by Peoplecert
  • Contact ILX and we can cancel the exam for you, at a cost of $155 per request (plus VAT where applicable) - you can then rebook your exam if your voucher is still in date

Please allow 48 hours between redeeming your exam code and receiving your exam voucher. See our FAQs for exam codes and vouchers to find out more.