The ILX Customer Success team partners with our corporate clients to understand their unique learning goals and objectives, delivering tailored support that enhances the experience and simplifies the process. With a proactive, agile approach, our team places learners at the heart of every strategy. We know that there’s no one-size-fits-all approach, so it’s our job to build a plan that works for you.
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Customer success
We are a passionate and dedicated team that brings energy and expertise to every solution we deliver, ensuring a human-centric approach focused on quality and results.
What our customers say
“Siobhan (ILX Group, Account Manager) has been excellent. Her advice has allowed me to build a complete training strategy for the PMO that I am currently setting up, starting with PRINCE2® Foundation and growing from there. She’s always available when I need to speak to her, and I know I can count on her advice and support whenever needed.”
- Preben Saur, Project Manager, Kitron
“I’m delighted with the service provided by ILX Group! The customer service is brilliant and there’s a great range of courses. I couldn’t ask for much more!”
- John Burluraux, Technical Training Manager, Northumbrian Water
“The training from ILX has enabled us to fill multiple skills gaps that were present in our workforce. It also means we can employ individuals that may not have the direct experience needed, but who are a better fit for South Staffs Water, as we know that we can develop their skills internally using these courses.”
- Natasha Mair, Training Coordinator, South Staffs Water
“Training with ILX has led to a reduction in skills gaps across the department. Once people start their eLearning they really get the bug, and then start engaging with a lot more of the courses.”
- Anthony Gale, L&D Manager for the Project Delivery Professional, Department for Education