ITIL V3 Resource Centre
This resource centre contains documents, information and resources for ITIL Version 3. This page will be updated so you may want to add the page to your favourites.
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ITIL V3 Presentation - Key differences between ITIL V2 and V3
Are you struggling to find the information you need about ITIL V3? ILX Group have put together a short video presentation to guide you through the improvements made for ITIL V3 and the new ITIL qualification path.
ITIL V3 Presentation Podcast - Key Differences Between ITIL V2 and V3
Listen to the audio file from our ITIL V3 presentation.
Key Differences Between ITIL V2 and ITIL V3
This document is available to download and outlines the most important improvements which have been made to ITIL for version 3. Written by our ITIL experts, it will act as an essential reference guide for anyone learning the basics of ITIL V3.
ITIL V3 Foundation Sample Questions
Have a go at our e-learning exam simulator and test your ITIL V3 knowledge! This sample contains ten ITIL V3 sample questions to give you a taster of the ITIL V3 exam.
Instructions: Click here to begin the ITIL sample question quiz download (4.16 meg .zip).
Once the download is complete you will need to click ‘extract’ and select a location for the quiz.
Then simply double click on the ITIL Quiz icon.
ITIL V3 Glossary
Yes, ITIL v3 still contains hundreds of acronyms! This official glossary provides definitions for the terms and acronyms used in the new version.
ITIL V2-3 Foundation Bridging Course Syllabus
A document issued by the APMG detailing exactly what material needs to be covered in order to be prepared for the ITIL V2 – V3 bridging exam.
Best Practice Bookstore - Buy ITIL V3 Books
We have some great offers available on the official ITIL V3 books, including the full ITIL Lifecycle Publication.
Visit our bookstore to see the full range of ITIL books available.
ITSMF ITIL V3 Roadshow Presentation
Run by Chief Architect for the ITIL refresh project, Sharon Taylor, These roadshows were attended by over 1500 people worldwide. The presentation covers topics such as:
- The purpose of ITIL V3
- Business benefits of ITIL
- Structure of ITIL V3
- Descriptions of each of the new lifecycle books
Other ITIL and Best Practice Training Resources
Our download centre contains a number of other ITIL documents and podcasts including ITIL Version 2, PRINCE2™, MSP™ and APM Qualification resources.