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ITIL Training

All ILX ITIL Training is Accredited

With over 20 years experience, ILX specialises in working with companies and public sector organisations to develop IT service management ITIL training solutions for the best, most cost effective results.

ITIL (IT Infrastructure Library) is an integrated, process based, comprehensive framework for IT Service Management which includes both Service Delivery and Service Support. ITIL is used by many hundreds of organisations around the world. With the focus of ITIL V3 now firmly placed on integrating technology and business, rather than just aligning them, you can expect to see the benefits of ITIL V3 all the way through an organisation.
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ITIL Training Delivery

ILX has significant experience delivering bespoke ITIL training to organisations of all sizes and sectors. We offer e-learning, public classroom courses and bespoke, in-house training in a range of both ITIL v2 and ITIL v3 courses.

Courses include:

ITIL V2 Foundation / ITIL V3 Foundation E-Learning

Designed specifically for learner enjoyment and knowledge retention. Both courses include the unique exam simulator which giving learners the best possible chance of passing the exam. Pass rates for these course well exceed the national average.

Using voice-over and animation the e-learning delivers the classroom equivalent of a 2-day workshop, in an easy to use and convenient format.  This allows learning at a time and pace to suit each and every learner.

Delivery: CD, Intranet, Internet (Hosted), Network ITIL V2 Foundation, ITIL V3 Foundation elearning, online training course
Duration: approx 12 study hours learning
Licensing: per-user or multi-user for larger groups

Call (586) 203 8263 to speak directly to a training consultant about your requirements.

ITIL V2 Foundation/ Practitioners/ Managers Instructor Led Courses

PRINCE2 Foundation elearning, online training courseWe have a full range of ITIL v2 classroom courses that can be delivered in-house at a place and time convenient to you or booked on our public schedule. Staff will benefit from face-to-face interaction from ILX tutors with extensive experience in the practical application of ITIL. Gives staff the chance to explore practical examples.

Call (586) 203 8263 to speak directly to a training consultant about your requirements.

ITIL V3 Instructor Led Courses

PRINCE2 Foundation elearning, online training courseWe have a full range of ITIL v3 classroom courses including a 3 day ITIL v3 Foundation course that can be delivered in-house at a place and time convenient to you or booked on our public schedule. Staff will benefit from face-to-face interaction from ILX tutors with extensive experience in the practical application of ITIL. Gives staff the chance to explore practical examples.

Call (586) 203 8263 to speak directly to a training consultant about your requirements.