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Building a credible, capable and competent workforce – an enterprise-level approach. Part 2

By ILX Team | 3 December 2018

Welcome to the second part of our blog on building a credible, competent and capable workforce. In part one, we looked at formalising job families and selecting the right competencies; in part two we will look at building a rating system that works for your teams, and running an assessment. Establi...

Building a credible, capable and competent workforce – an enterprise-level approach. Part 1

By ILX Team | 27 November 2018

One of the more enlightening conversations I can remember having with a board of directors was when I was suggesting that perhaps, given that the company was in a remarkably bad position at the time, we should look at the competence of the people managing our projects. We had just written off around...

Creating a Project Plan

By ILX Team | 26 November 2018

However big or small your project, a detailed and well-thought out plan will help it run smoothly and achieve the best results. In fact, creating this plan is one of the most important parts of the entire process. Get it right, and you’ll get your project off to the perfect start and arm your team w...

History of ITIL

By ILX Team | 6 November 2018