Apprentice Episode 3 - Emotional Intelligence

Listen very carefully, I shall say zis only once...

Communication. Communication. Communication.

Working in, guiding, leading and managing a team (at least a moderately successful one), hinges upon clear, concise, and confident communication. Equally, a negotiation depends on both parties understanding, and following the flow of the conversation.

Much is made of the way we say something, and often the tiny percentage of what we are actually saying having an impact is highlighted. Despite this, the linguist in me screams to the contrary.

Challenge 3 - Acquire 9 items, set out by Lord Sugar, for the lowest price possible. Teams are split, with half being sent across the Channel to northern France, half staying on the Kent coast. A penalty is incurred for each item not purchased, or not up to specification.

With self-conf