Oracle R12 Accounts Receivable

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Learn essential skills

Course overview

Gain hands-on experience with the key features of Oracle R12 Accounts Receivable. Learn how to manage customer records, process invoices, apply payments and produce financial reports. Designed for finance teams and professionals aiming to improve productivity and confidence using Oracle R12.

Develop your skills in Oracle R12 Receivables operations

Gain practical skills in Oracle R12 Accounts Receivable with our immersive one-day course. Boost your capability and productivity through scenario-based learning that prepares you to run enquiries, generate reports and manage everyday receivables tasks.

Learning objectives

Create and maintain customer profiles
Generate and manage invoice batches
Allocate, reverse and adjust receipts
Process credits and refunds
Run credit management enquiries
Transfer transactions to the General Ledger
Accurately finalise Accounts Receivable periods
Produce AR reports and reviews

What you’ll learn

This course equips you with the skills to perform key accounts receivable functions within Oracle R12. You'll learn how to handle customer data, process transactions, manage payments, and produce accurate financial records with confidence and efficiency.

Managing customer records

Develop your ability to manage customer records within Oracle R12. Learn to create new accounts, update existing details, and merge duplicate records. You’ll also explore customer profile classes and their role in streamlining data management. These skills form a critical foundation for accurate Accounts Receivable transactions, helping to prevent errors and maintain data integrity across your company’s financial systems and reporting processes.

Invoicing & credit notes

Explore how to create, adjust, and manage transactions, including sales invoices, instalments, deposits, and credit notes. You’ll work with VAT settings, handle adjustments, and manage project billing requirements. This session provides clear, step-by-step practice to ensure you can complete transactions quickly and correctly, supporting accurate records and timely reporting within the Accounts Receivable function. Practical examples help bring each process to life.

Processing & reconciling receipts

Understand how to accurately record, apply, and reconcile receipts in Oracle R12. This includes handling multiple currencies, processing QuickCash batches, and reversing transactions when needed. You’ll learn how effective receipt management supports cash flow and ensures alignment between Accounts Receivable and the General Ledger. Interactive exercises will reinforce these skills, equipping you with the skills to manage payment processes from start to finish.

What’s included

An interactive virtual instructor-led session
Live lab access for practical activities
Use of the Oracle Vision demonstration database
Support from skilled Oracle R12 instructors
Downloadable learning resources for future reference
Attendance certificate confirming your skills

Key facts

Ideal for

Finance teams, Accounts Receivable users, supervisors, and support staff who work with Oracle R12 as part of their daily responsibilities.

Prerequisites

A good understanding of accounts receivable processes within your company is recommended. Experience with Oracle Navigation and the Oracle General Ledger is also useful but not required.

Learning experience

Our experienced trainers and interactive labs create a focused, practical environment – so you can put theory into practice from day one.

FAQs

This interactive course covers key Oracle R12 Financials skills, from managing customer transactions and accounts to producing accurate reports - helping you build confidence in your role and progress your career.

Is there an Oracle R12 Financials Certification included with this course?

There is no official Oracle R12 Financials Certification offered by Oracle. This course instead provides practical, hands-on training in Oracle R12 Accounts Receivable to help you work with the system. You’ll receive a certificate of attendance to acknowledge your participation.

Will I learn how to generate credit notes?

Yes. The course covers credit note processing in depth, including how to raise credit notes, apply them to specific invoices or accounts, and manage on-account credits. You’ll also practise reversing transactions and handling adjustments, ensuring you can process credits accurately within Oracle R12.

Does this course include access to the Oracle Vision database?

Yes. During the course, you’ll work in a live Oracle Vision database environment, using scenario-based exercises to mirror real workplace tasks. This live lab setup allows you to practise managing accounts, processing transactions, and generating reports in a realistic, fully functional Oracle R12 system.

Is this course relevant to shared service teams?

Absolutely. The course addresses many of the high-volume processing, reconciliation, and reporting tasks typical in shared service environments. You’ll learn efficient ways to manage large transaction volumes, maintain accurate customer records, and ensure timely month-end closing.

Does this course cover transaction reconciliation?

Yes - you’ll learn how to reconcile customer accounts, review outstanding balances, and run reconciliation reports. The course also covers aligning Accounts Receivable data with the General Ledger, ensuring financial records are accurate and complete at period close.

What our customers say

“Stuart was very good in explaining, and very patient, finding alternative ways to explain concepts where understanding was not grasped on the first attempt. I would recommend to all colleagues.”

Stuart, Assurance Manager - Government

“Always good courses from ILX. The tutor explained the course very well.”

Paul, Oracle Learner

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