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ITIL®

Course type:
Classroom
Duration:

5 days

Delivery:
Classroom
With exams

ITIL® Intermediate - Release, Control & Validation classroom

2019 will see the launch of the highly-anticipated ITIL® 4. This new version of ITIL retains all the best bits of V3, but with more emphasis on collaborative working, along with a holistic end-to-end view of product and service delivery.

The ITIL V3 qualification will continue to be available until AXELOS advise that the transition period will cease. Therefore we would encourage you to transition to the new scheme as soon as possible. Once the V3 qualification is phased out, the Practitioner level certification will no longer exist. 

The course enables students to sit the ITIL Capability examination in Release, Control & Validation.The ITIL Intermediate Qualification in Release, Control & Validation Certificate is a free-standing qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert in IT Service Management Certificate.

Course overview

About the course

Students taking this course will improve role-based capability and competency by increasing understanding about terminology, processes, roles and functions, and activities in the ITIL Service Lifecycle. It also provides a structured guide to ensuring an organisation can develop and implement complete and integrated, best practice processes. The course enables students to sit the ITIL Capability examination in Release, Control & Validation.The ITIL Intermediate Qualification in Release, Control & Validation Certificate is a free-standing qualification, but is also part of the ITIL Intermediate Capability stream, and one of the modules that leads to the ITIL Expert in IT Service Management Certificate.

ITIL Intermediate Qualification in Release, Control & Validation Certificate is intended to enable the holders of the certificate to apply the practices during the service management lifecycle.

What's covered?

Upon successful completion of the course candidates can expect to gain competencies in the followings:

  • Importance of service management as a practice concept, service transition principle, purpose and objective
  • Process in release control and validation and interaction across the service lifecycle 
  • How to use