Help Centre

Struggling to select the right course? Looking for more information about our training options? Want to speak to a member of our team? You've come to the right place!

Find the answers you need to progress with your training or exam and achieve your next certification.

Not found what you're looking for? Get in touch with our team, they'd be happy to help.

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Study options

Choose between eLearning for self-paced study, live virtual or in-person classroom courses for interactive sessions with an experienced trainer, or blended courses for a mix of self-paced and instructor-led training.

Booking my exam

Finished your training and unsure how to book your exam? Redeem your exam voucher here and book your exam for a date and time that suits you.

FAQs Hub

Explore our FAQ hub for answers to the most common questions, providing guidance on courses, exams, and more to help you navigate your learning journey with ease.

Online exams

From the technical requirements to information about when you’ll receive your results, discover everything you need to know before taking your exam.

Payment options

We offer various payment options, including credit/debit card, bank transfer and pro-forma invoices. Flexible instalment plans are also available via PayPal and Splitit.

Exam resit services

We focus on helping you pass your exam the first time, but Take2 and Pass Protect are also available to provide you with some extra reassurance and financial protection, in case you need to re-sit your exam.

Unsere Lernformate

eLearning

Do you prefer to learn at your own pace? Our interactive and engaging eLearning is the perfect self-study option, allowing you to move through resources and activities at a time that suits you.

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Classroom

Our in-person classroom courses provide an interactive and collaborative learning environment, where you will benefit from the knowledge and passion our trainers bring to the subject.

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Live virtual classroom

Our virtual courses provide the personal teaching experience of a classroom with the ease and flexibility of a virtual environment. All the benefits, without the travel!

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Blended

Our blended courses combine eLearning with face-to-face training. Study the Foundation certification at your own pace and then use the Practitioner workshop to put the theory into practice.

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Onsite

For our business clients we run onsite classroom courses at your location. Delivered by expert instructors, these sessions are tailored to your team's specific needs, ensuring impactful, real-world skill development.

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FAQs

Your questions answered

Our FAQs Hub includes all the commonly asked questions regarding our courses, examination process, training methods, and more!

FAQs