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ILX Group will help you build a career that is right for you


The whole philosophy of ILX Group is one of quality. As a result we are always looking for key personnel to further strengthen our team, and are currently looking to recruit for the following roles:

Graphic Designer
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Graphic Designer

Position: Graphic Designer

Reports to: Head of Marketing

Location: Bracknell

Are you interested in developing your career as both a marketing professional and a graphic designer? Then this could be the job for you!

At ILX, we’re looking for a graphic designer to join our team in Bracknell, as we grow our digital marketing activity, globally.

ILX is an exciting, global, fast-growing provider of accredited professional training and consulting solutions. We specialise in digital and blended learning solutions, and we have delivered best practice training to more than 500,000 people, across 5,000 organisations, in over 120 countries — with local offices in the UK, Australia, New Zealand, the US and the Middle East.

This is an initial three-month contract with the potential to go permanent.

What will you be doing?

You will be working closely with all members of the marketing team and our web agency on a daily basis. You will also need to collaborate with internal stakeholders within our sales and operations teams, to ensure campaigns are fully aligned across the business, and to maximise channels and sales integration.

Design activity will include:

  • Designing banners, graphics and general artwork for emails and social media
  • Designing graphics for web pages
  • Using existing templates to create emails in Pardot
  • Working on PowerPoint presentations to bring them in line with brand guidelines
  • Updating and creating new printed collateral within existing templates – flyers, brochures, whitepapers, etc.
  • Creating support materials for classroom courses

Desired skills and experience

Ideally you will have at least two year’s experience working in a similar graphic design role. We’re looking for someone with a creative eye, who can produce marketing collateral such as flyers and brochures, and create banners and graphics for emails, while working within corporate brand guidelines.

Our perfect candidate will have had experience in both the B2B and B2C environments, have faultless written English, and strong interpersonal skills. We want someone who has incredible attention to detail and excellent organisational skills — you will need to have the ability to prioritise a demanding workload effectively!


  • Strong knowledge and experience of InDesign, Illustrator and Photoshop
  • Knowledge and experience of working with CRM platforms (Pardot, Salesforce)
  • Creative, entrepreneurial, and happy to drive through own initiatives
  • Excellent written English and copywriting skills

Good to have:

  • Experience of international marketing
  • Knowledge and understanding of lead generation (B2B and B2C)
  • Good understanding of SEO and PPC
  • Knowledge of the learning and development industry
  • Experience managing websites, using CMS

For further information, please send your cv and covering letter to: Rachel Firsht at rachel.firsht@ilxgroup.com

Skills Tutor - Project Management
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Skills Tutor - Project Management

Position: Skills Tutor – Project Management

Reports to: Programme Development Manager

Location: Home-based (probably south of England) with regular national travel

Salary: Competitive, plus benefits

Purpose of the role

To take total ownership of project management apprentices’ progress through their learning programme; ensuring that they receive assessment, structured learning, mentoring, coaching and EPA preparation. The Skills Tutor will also be required to enrol new learners on to learning programmes with the company, so as to maintain operational effectiveness.


You will be responsible for:

  • Contacting employers and learners to arrange suitable times for enrolment
  • Conducting the initial assessment of learners, including additional learning and social needs, and completion of associated paperwork (endorsements and sign up paperwork)
  • Holding learner inductions and completing the associated paperwork
  • Carrying out regular learner reviews to ensure that learners have SMART targets and are progressing with their programmes
  • Conducting learner assessments
  • Deliver functional skills to learners (where necessary)
  • Providing support to learners remotely and on-site
  • Maintaining regular contact with learners and employers
  • All administrative work associated with the apprenticeship learning programmes that the company delivers, such as completing learner documentation that is required as part of funding compliance
  • Ensuring that monthly targets are achieved
  • Performing any other duties relating to the Skills Tutor role
  • Liaising with ILX Group to ensure that the project management qualification is effectively delivered and that learners progress
  • Reporting and providing feedback on learners’ progress via relevant IT systems, including e-portfolio
  • Liaising with outside agencies with regard to learners within your area of responsibility
  • Ensuring that you are up to date with ESFA funding rules
  • The quality assurance of all administrative documentation in your area of responsibility to an auditable standard with the awarding body and SFA, in conjunction with the Group Head of Quality

Required Skills

We are looking for a highly organised individual who is comfortable working in a fast-paced and high-pressure (at times) environment. You will need to have the following background and skills:

  • Experience of assessing and/or teaching in the area of work-based learning
  • Qualified project manager (level 5 minimum)
  • Minimum of key skills level 2 – literacy and numeracy
  • Knowledge of the eligibility criteria for funded apprenticeship training programmes
  • Knowledge of delivering SFA-funded programmes
  • Safeguarding

You’ll be expected to travel to different sites, depending on the need of the client organisation, and there may be times when you will need to provide support to learners outside of standard working hours.

Consumer Sales Executive
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Consumer Sales Executive

Position: Consumer Sales Executive/Training Advisor

Reports to: Consumer Sales Manager

Location: Nantwich, Cheshire

About ILX

ILX is an exciting, global, fast-growing provider of accredited professional training and consulting solutions. We specialise in digital and blended learning solutions, and we have delivered best practice training to more than 250,000 people, across 5,000 organisations, in over 100 countries - with local offices in the UK, Australia, New Zealand, the US and the Middle East.

Purpose of the role

To advise and sell ILX products and services to our consumer clients (i.e. not multiple/corporate clients).

Key duties and responsibilities

  • Following up on all in-bound enquiries and leads
  • Making proactive outbound calls, including targeted email campaigns
  • Follow up ILX Group website traffic, downloads and information requests and customer feedback requests on an individual basis
  • Providing first-class customer service over the phone
  • Advising and answering questions on Live Chat on the ILX website, with a view to getting commitment
  • Receiving and answering verbal and written queries received from clients and internal staff in a timely manner
  • Taking payment and processing orders
  • Advising ILX clients of the company's training products
  • Working collaboratively as part of the Consumer Team
  • Being responsive to the needs of all ILX enquirers
  • Following up on all customer satisfaction questionnaires
  • Keeping abreast of new developments within both the ILX Group and the wider best practice market
  • Keeping appropriate statistics as directed
  • Occasional attendance of seminars and representation of the company at exhibitions

Behaviours and qualities

  • Accurate, energetic and customer-focused
  • Achieves agreed objectives, including monthly, quarterly and annual targets
  • Self-motivated, organised, flexible 'can do' attitude and a committed team player
  • Good written and oral communication skills
  • Able to cope with fast-paced environment

Skills and qualifications

  • Microsoft Excel, Word and PowerPoint literate
  • Familiar with database packages
  • Educated to GCSE standard including English and Mathematics