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Building trust in project teams: practical steps for psychological safety

The second webinar in our series on psychological safety is available on demand.

Watch our webinar ‘Building trust in project teams: practical steps for psychological safety’ back to hear our three speakers Feras Giorgio Nasser, Gavin Treacy and Paula Okolo recap on what psychological safety is and why it’s important.

The team also shared their insights and examples on topics including:

  • Presenteeism: what that means and its impact
  • McGregor’s Theory X – a top-down management style – versus Theory Y, which is about allowing people to manage themselves
  •  Amy Edmondson’s research ’The three steps of psychology’ in practice with some examples
  • How people are integral to fixing problems and issues, through ideas, communication and innovation
  • The five dysfunctions of a team by Patrick Lencioni, including how the root cause of a dysfunctional team is an absence of trust
  • The importance of allowing everyone to contribute and have a voice
  • Some tools and techniques for creating a healthy conflict
  • And more!

What next?

You can watch the first webinar in our series ‘Building psychologically safe project teams: The vital role of leadership‘ here. You can also explore our suite of professional skills workshops, including ‘Mastering Communication Skills’, ‘Developing Others Through Feedback’ and ‘Difficult Conversations - Made Easy’.


We also have a range of Agile project management courses, which you can learn more about on our website.