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Personal Effectiveness Know-How Planning for Project Managers classroom

This course is only available as an in-house option.

About the course

Project-level Knowledge Management (KM) Plans have become increasingly popular recently, with the recognition that critical knowledge failures can cost millions of pounds- or even human lives.

Know-How Planning is a methodology for integrating knowledge capture and lesson learning into existing business processes, especially project and programme management. This course explains how to develop a Know-How Plan alongside other front-end project planning activities.

Learning objectives

  • Understand the impact of failing to manage knowledge effectively
  • Understand the fundamental concepts of Know-How Planning
  • Know the value Know-How Planning can bring to project and programme management.
  • Be able to explain the concepts and benefits to others
  • Understand methodology behind the development of a Know-How Plan
  • Key Know-How tools and techniques and how to use them

What's covered?

  • Understanding the difference between knowledge and information
  • Learn how to assess Know-How requirements
  • Identifying and managing knowledge assets and risks
  • How to develop a project level Know-How Plan
  • How to apply Know-How methodology
  • Supporting tools and techniques

Target audience

This programme is suitable for all project and programme managers. No prior experience of knowledge management is necessary.

Why Choose ILX Group?

Corporate clients
corporate clients
Customer satisfaction
customer satisfaction