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Business Skills

Course type:
Classroom
Duration:
Delivery:
Classroom
Optional add-ons:
N/A
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Business Skills Moving from manager to leader classroom

Have you experienced any of the following on projects you manage:

  • Rising costs?
  • People not delivering?
  • Schedules slipping?
  • Unreasonable expectations on the part of stakeholders
  • Communication break downs?
  • Sagging morale?
  • Lack of focus or motivation by team members?

Even with the best leadership in the world problems still occur, it’s how you respond that counts. Leadership means enabling others to find the energy, motivation and willingness to achieve extraordinary things – to overcome difficulties they didn’t know they could overcome, and to turn project disaster into project success. Leadership is helping others achieve excellence by their own efforts.

Course overview

About the course

Moving from manager to leader requires real commitment alongside a set of practical skills. This course provides all the understanding, skills and approaches you need to become an even more committed and effective leader of project teams.

What's covered?

Indicative content:

‘Practical leadership in action’ exercise

Leaders and leadership

  • What's the point of leaders? What do we want?
  • What does leadership mean?
  • Difference between management and leadership
  • Qualities of good leadership
  • Leadership nature or nurture?

Authentic leadership?

  • Values exercise
  • What are your key values? 
  • Inspirational leadership

Leadership styles

  • Leadership styles questionnaire (Goleman)
  • Styles: directive, visionary, affiliative, participative, pace-setting, coaching
  • Employee engagement and motivation 

Leadership skills

  • Assertiveness in leadership (review)
  • Hot seat (self-assessment)
  • Developing a compelling vision
  • Communication
  • Vision for your team - what is vision and why?
  • Strengths and weaknesses
  • Modelling
  • Being a role model

Project leadership

  • Challenging: process
  • Challenging people to be the best they can be
  • Enabling others to act: what do you need from me?

Communication

  • Adult, direct plain English
  • Non-judgemental, straightforward communication
  • Clear and unambiguous messages

Coaching

  • 24/7 coaching
  • Educare – the alternative to ‘telling’
  • Training, coaching, mentoring, counselling?
  • Learning theory
  • What should we coach? 4 categories
  • 2 applicable coaching models (GROW & intervention analysis)

Coaching skills

  • Presence and active listening
  • Listening exercise
  • Questioning – why it is so critical to do it well
  • Questioning exercise: forming great questions

Practical Coaching skills 1

  • Action learning (questioning skills)

Practical coaching skills 2

  • 3 case studies (approach and coaching judgement)

Practical coaching skills 3

  • Live business coaching (practical application of all the skills)

Duration

1 day

Pre and post workshop exercises can be developed for this course at a small additional cost.