This course is only available as an in-house option.
Are these problems that you face?
Assertiveness in a project context means understanding what needs to be said, what you should and shouldn’t say, how to avoid making situations worse, how and when to stand your ground, all without damaging relationships or outcomes…
Assertiveness provides the tools and personal confidence to address any situation and achieve a great outcome. It will change the way you interact with others and enable you to deliver much better outcomes through those great relationships.
This course provides all the understanding, skills and approaches you need to become more assertive in your role, in turn, achieving improved outcomes.
Pre and post workshop exercises can be developed for this course at a small additional cost
Emotions and assertiveness
Assertiveness in practice