Blog

What is project management? The PM's role and responsibilities

By ILX Team | 29 July 2019

Project management is applying processes, methods, skills, knowledge and experience to deliver project objectives. In doing this, the project manager (PM) will constantly refer to timescales and budgets. The project manager makes all this happen, with overall responsibility for the 5 phases of pr...

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Five ways a project management apprenticeship can benefit your business

By ILX Team | 15 July 2019

Project management apprenticeships are important for developing not just the individual, but for the evolution of the project management profession as a whole. They offer the opportunity to re-skill staff, develop local talent and build the necessary competencies within an organisation. Here’s what...

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What are ITIL problems and how do you manage them?

By ILX Team | 10 July 2019

In IT management, a problem is the cause of one or more incidents. When an incident occurs, its root cause sometimes requires investigation, but not always. For example, some incidents are easily identifiable and obvious, like a forgotten password or a malfunctioning mouse. We use problem management...

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What is ITIL change management and why is it important?

By ILX Team | 27 June 2019

Change happens all the time. For a forward-thinking company with ambitious objectives and goals, change is a natural part of progression. But it needs consideration and management, especially when it has the potential to disrupt existing workflows and important processes such as IT. This is why I...

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Scrum methodology overview

By ILX Team | 27 June 2019

Scrum is a software development strategy/framework that you can apply to all kinds of teamwork. Often seen as an agile project management framework, Scrum provides meetings, tools and roles to help a team structure and manage their work. Why is it called ‘Scrum’? Not surprisingly, scrum gets i...

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5 phases of the project life cycle

By ILX Team | 21 June 2019

When starting a new project, it can be tempting to just dive straight in, especially if you’re running against a tight time schedule. However, this can be very overwhelming for your team and consequently produce unsatisfactory results. This is where the 5 phases of the project life cycle comes in. B...

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Understanding risk management

By ILX Team | 30 May 2019

‘ITIL is the most widely accepted approach to IT service management worldwide’, quotes AXELOS. Using ITIL best practices can help businesses, organizations, and individuals adapt and embrace change, transformation, and growth. The process enables businesses and individuals to maximize value from the...

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