This bitesize course will help you to understand the principles of Lean Six Sigma and how these methods can be applied in a services environment.
You will learn how to use the DMAIC problem solving methodology and familiarise with some of the key Lean Six Sigma techniques and tools for continuous service improvement.
This elearning is expected to take 3-4 hours to complete.
There are no pre-requisites for this learning.
By the end of this learning, you will be able to:
This course covers the following modules:
This learning will apply to any professional in the services industry involved in change, transformation, and Continuous Improvement.
Click on a video link below to find out more about ILX Group and our PRINCE2 training services.