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Course type: Classroom
Delivery: Classroom

ITIL® 4 Digital and IT Strategy (DITS) Classroom

ITIL®4 Digital and IT Strategy (DITS) module focuses on the importance and challenges of creating an appropriate digital strategy to enable the success of businesses and how it can be integrated to the IT strategy and aligned with the wider organization’s goals.

Course overview

About the course

Our accredited ITIL®4 Digital and IT Strategy (DITS) classroom course helps prepare you for the DITS examination. The examination assesses whether you can demonstrate the understanding and application of the concepts, methods and principles of DITS as well as information from the related practices.

The ITIL 4 DITS qualification is one of the pre-requisite modules for the designation of ITIL 4 Strategic Leader.


This is an intensive three-day classroom course.

By the end of this course, you should be able to:

  • Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities.
  • Understand how to leverage digital strategy to react to digital disruption.
  • Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value.
  • Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology.
  • Understand strategic approaches made possible by digital and information technology to achieve customer / market relevance and operational excellence.
  • Understand the risks and opportunities of Digital and IT Strategy.
  • Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy.
  • Understand how to implement a Digital and IT Strategy.
  • Module 1: Key concepts of digital and IT strategy
  • Module 2: Strategy and the service value system
  • Module 3: What is vision
  • Completion of assignment 1
  • Module 4: Where are we now?
  • Module 5: How do we get there? (Strategic planning)
  • Module 6: How do we get there? (Strategic approaches)
  • Completion of assignment 2
  • Module 7: Take action (Managing strategic initiatives)
  • Completion of assignment 3
  • Module 8: Did we get there? (Measuring strategy)
  • Module 9: How do we keep the momentum going?
  • Completion of assignment 4
  • Module 10: Managing innovation and emerging technologies
  • Module 11: Managing strategic risk

This is an intensive three-day course