APMG-International Change Management™ Foundation & Practitioner virtual

Learning objectives

By the end of the course you will:

• Understand how individuals are impacted by change, and be able to develop strategies to help people through change
• Develop insights into how organisations work , organisational culture and the models and processes of change
• Understand the drivers of change, the change governance structures typically used in organisations and how to define a change vision
• Appreciate how to prepare people for change and support their learning and motivation to change
• Learn about the stakeholder engagement process and how to develop suitable communications strategies and plans
• Appreciate the impact of change on organisations , how to build momentum for change and sustain it
• Understand the importance of defined change roles, and how to build and support an effective change team
• Applying appropriate process frameworks to optimally plan and understand organizational change
• A range of organization paradigms with which to understand, support and sustain organizational change processes
• How to properly prepare for an organizational change initiative - such as building an effective change team and offering insights which enhance the team's performance
• Preparing people for organizational change
• How to be motivational in ways that's empathetic towards peoples' roles and personalities
• How to establish a clear framework of roles, skills and activities through which leaders can support and sustain the change process

This is an intensive five-day virtual course that includes the following:

• All accompanying course material
• The official Change Management manual
• The cost of the Change Management Foundation and Practitioner examinations (must be taken online via remote proctor within 12 months of purchase)
• Online pre-course

Materials

For last-minute bookings (10 working days or less before start date), you will be issued with digital materials – this will include all accompanying course materials (usually a workbook) and a manual, if this is included as part of your purchase.

The course materials will be provided in a PDF format and available for download via our virtual platform on the first day of the course. You will need to download and save the materials to your device, so that you can annotate them during the training course.

Your digital course manual will be sent as a PDF/eBook via email from APMG (ATOBookorders@apmgroup.co.uk), and will only be compatible with Adobe Digital Editions. Therefore you will need to have this installed on your device.

If you would like to receive a physical copy of the manual, please get in touch with a member of our team, and they will talk you through your options.

What's covered?

This course includes, but is not limited to:

• The Change Management Context
• Change and the Individual
• Change and the Organization
• Stakeholder Strategy
• Communication and Engagement
• Change Impact
• Change Readiness
• The Change Team
• Effective teams and team development
• Preparing for Resistance
• Change Management Practice

Target audience

The Change Management qualification is aimed at anyone involved in change at any level within an organisation:

• Change leaders (e.g. senior responsible owners)
• Change managers
• Organisational development managers
• Change ‘agents’ (e.g. business change managers)
• Change implementers (e.g. programme/project managers)
• Change support (e.g. programme/project office) and operational line
• Managers/staff
• Senior management

A concentrated course that requires you to complete mandatory online pre-course study, which is designed to take approximately 6–8 hours to complete. Full instructions with a link to the online pre-course will be issued within 48 hours of your confirmed booking.

Review the technical requirements for the online pre-course learning here.

Foundation exam format

• Multiple choice
• Four sections, total of 50 questions
• 25 marks required to pass (out of 50 available) – 50%
• 40 minutes duration
• Closed-book

Practitioner exam format

You must first pass the Change Management Foundation exam to sit the Change Management Practitioner exam. The exam format for the Practitioner element is as follows:

• Objective testing based on a case study scenario
• 4 questions of 20 marks each
• 40 marks required to pass (out of 80 available) – 50%
• 2.5 hours duration
• Restricted open book – manual only