Blog
What is a Statement of Work?
By ILX Team | 19 September 2019
The Statement of Work (SoW) is easily one of the most important project documents. Created at the start of the project, this is an agreement between a client and an agency. It outlines what the project does and does not include. What does a Statement of Work include? Essentially, the SoW captu...
[Continue reading...]Things can only get better…
By ILX Team | 5 September 2019
Forget new year for a fresh start – in today’s fast-paced, digital world, businesses can no longer afford to wait for annual milestones to start making changes in their organisation; adopting an improvement mindset has to become ‘part of the furniture’, as it were. Part of ITIL®’s entire culture...
[Continue reading...]What is project scope?
By ILX Team | 27 August 2019
Scoping a project resolves questions and issues related to project goals. The scope determines the deliverables, tasks, costs and deadlines. It’s the big picture view of the project. Importance of a project scope Project managers need a clear scope for assigning tasks and scheduling deadlines....
[Continue reading...]10 failed projects and the lessons learned
By ILX Team | 19 August 2019
Every project teaches lessons with its successes and failures. Best practice courses highlight the importance of developing a mind-set of continuous learning from the outset of the project. In this blog we’ll look at 10 major public project failures and the lessons learnt from these mistakes. Why s...
[Continue reading...]What is project management? The PM's role and responsibilities
By ILX Team | 29 July 2019
Project management is applying processes, methods, skills, knowledge and experience to deliver project objectives. In doing this, the project manager (PM) will constantly refer to timescales and budgets. The project manager makes all this happen, with overall responsibility for the 5 phases of pr...
[Continue reading...]Five ways a project management apprenticeship can benefit your business
By ILX Team | 15 July 2019
Project management apprenticeships are important for developing not just the individual, but for the evolution of the project management profession as a whole. They offer the opportunity to re-skill staff, develop local talent and build the necessary competencies within an organisation. Here’s what...
[Continue reading...]What are ITIL problems and how do you manage them?
By ILX Team | 10 July 2019
In IT management, a problem is the cause of one or more incidents. When an incident occurs, its root cause sometimes requires investigation, but not always. For example, some incidents are easily identifiable and obvious, like a forgotten password or a malfunctioning mouse. We use problem management...
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