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ITIL® training Learn how to effectively manage your IT resources
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Course type: Virtual
Duration: Three days
Delivery: Virtual
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ITIL® 4 Digital and IT Strategy (DITS) virtual

Attend one of our virtual courses – all the benefits of classroom learning, but with the flexibility of working from home.

About the course

ITIL®4 Digital and IT Strategy (DITS) module focuses on the importance and challenges of creating an appropriate digital strategy to enable the success of businesses and how it can be integrated to the IT strategy and aligned with the wider organization’s goals. Our accredited ITIL®4 Digital and IT Strategy (DITS) virtual course helps prepare you for the DITS examination. The examinations assess whether you can demonstrate the understanding and application of the concepts, methods and principles of DITS as well as information from the related practices.

The ITIL 4 DITS qualification is one of the pre-requisite modules for the designation of ITIL 4 Strategic Leader

What is virtual classroom training?

ILX’s virtual instructor-led training combines the personal teaching experience of a classroom, with the ease and flexibility of a virtual environment. Our virtual courses are interactive and engaging, allowing participants to communicate with both the instructor and each other in a collaborative manner. Please review our FAQs for more information relating to virtual learning, including the technical specifications.


This is a three day virtual classroom course. 


  • You must complete accredited training.
  • You must hold the ITIL 4 Foundation qualification. If you have completed the ITIL 4 Managing Professional Transition module, this will also be accepted as a prerequisite.
  • You must supply evidence confirming a minimum of three years of IT managerial experience

Learning objectives

At the end of the course, you will:

  • Demonstrate the use of the ITIL guiding principles in Digital and IT Strategy decisions and activities.
  • Understand how to leverage digital strategy to react to digital disruption.
  • Understand the relationship between the concepts of Digital and IT Strategy, the service value system and the service value chain, and explain how to utilize them to create value.
  • Understand how an organization uses Digital and IT Strategy to remain viable in environments disrupted by digital technology.
  • Understand strategic approaches made possible by digital and information technology to achieve customer / market relevance and operational excellence.
  • Understand the risks and opportunities of Digital and IT Strategy.
  • Understand the steps and techniques involved in defining and advocating for a Digital and IT Strategy.
  • Understand how to implement a Digital and IT Strategy.

This is an intensive three-day virtual course that includes:

  • All accompanying course material (digital)
  • The official DITS manual (digital)
  • The cost of the DITS multiple choice examination (must be taken online via remote proctor within 12 months of purchase)
  • Practical assessments

Optional extra

  • The official DITS manual (hardcopy)
  • Take2 exam insurance – A cost effective solution, providing insurance and peace of mind if things don’t go to plan with your first exam attempt. For more information and terms and conditions click here


Digital course materials:These will be accessible via the portal. Full instructions with a link to the portal will be issued approximately two weeks prior to course commencement.

Digital official manual: You will be sent an email invitation approximately two working days prior to course commencement to register on the Peoplecert portal. Once registered you will be able to access the digital version of your manual. Please note: There is a 5-year limitation in accessing your eBook.

Hardcopy official manual: If you decide to purchase the hardcopy official manual as an optional extra your manual will be shipped to your chosen address within 48 hours of purchase.

What's covered?

  • Module 1: Key concepts of digital and IT strategy
  • Module 2: Strategy and the service value system
  • Module 3: What is vision
  • Assignment 1
  • Module 4: Where are we now?
  • Module 5: How do we get there? (Strategic planning)
  • Module 6: How do we get there? (Strategic approaches)
  • Assignment 2
  • Module 7: Take action (Managing strategic initiatives)
  • Assignment 3
  • Module 8: Did we get there? (Measuring strategy)
  • Module 9: How do we keep the momentum going?
  • Assignment 4
  • Module 10: Managing innovation and emerging technologies
  • Module 11: Managing strategic risk

Target audience

This course is for IT leaders and aspiring leaders to help them build and implement effective IT and digital strategy that can tackle digital disruption and drive success.

There is mandatory pre-course work that must be undertaken prior to attending this course. You will be sent full instructions prior to the event. In addition, whilst attending the course there will also be some exam preparation evening work.

The ITIL 4 Strategic Leader: Digital & IT Strategy, consists of a two-phased assessment approach:

  • Practical assessments: You will be prompted throughout different phases of your course to complete assessments for review by an SME.
  • Multiple Choice Questions (MCQ): Upon completion of the course and passing the practical assignments you will undertake an exam. The exam is taken online via remote proctor in the following format:
    • 60-minute duration
    • 70% pass mark (21/30)
    • Closed book

Exam information

The multiple-choice exam is taken online via remote proctor. You will be sent an email invitation approximately two working days prior to course commencement to register on the Peoplecert portal. Once registered you will be able to book your online exam at a date and time of your choice. For more information about how to take your exam and the technical requirements, please click here

Note: You are responsible for booking your own multiple-choice exam and you must have passed all the assessments prior to taking the multiple-choice exam.

Recertification: This certification has a renew within three years of the award date to remain current. There are multiple ways to recertify, more information regarding the options can be found here.

Why Choose ILX Group?

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