Whilst retaining all the best bits from the previous version, ITIL 4 places a much greater emphasis on working holistically, when it comes to delivering products and services, and on the importance of working collaboratively.
The Foundation course is the first qualification in the ITIL portfolio, and will provide you with a general understanding of the terminology and guiding principles used in ITIL 4.
Our e-learning courses allow you to study whenever and wherever you like, at a pace that suits you.
ILX Group’s fully accredited ITIL Foundation e-learning takes approximately 10 - 12 hours to complete. It is broken into bite-size sessions, combining leading-edge multimedia and interactive exercises for optimum enjoyment and knowledge retention. The course provides delegates with an extensive introduction to the core concepts of ITIL 4. It helps your understanding of the ITIL 4 principles and demonstrates how it can improve an individual’s work and the work of the organisation.
The course is expected to take 10-12 hours.
The are no formal pre-requisites for taking this course.
At the end of the course, you will: