ILX Group streams project management training into United Utilities
...Blended learning implemented into one of the UKs largest water company...
ILX Group has started to implement a blended learning solution for United Utilities, one of the largest operators of water and wastewater networks in the UK, using e-Learning, workshops and classroom training. United Utilities provides services to 27 million people worldwide, and employs nearly 9,000 staff. For a company of this size, coherence is essential and Janice Crompton, Competency Development Manager, CIO (Chief Information Office), United Utilities, called in ILX to help the organisation improve the project management capability of people involved in projects.
Janice explains the challenges faced by the organisation,
ILX was the natural choice for United Utilities, as Janice was keen to ensure that staff were maximising the results of their courses and had attended an ILX seminar and she said: "I became interested in the interactive e-Learning material. I haven't found another course run in this way."
In March 2008 ILX launched the APM Introductory Certificate training (Association for Project Management) e-Learning at United Utilities. Janice decided that she did not want to just train delegates with the two day course, she wanted them to have a wider understanding of the subject matter and bring in real life and company examples. She also arranged one to one sessions with delegates to address key areas, so by the time they came to the classroom course, delegates had an excellent knowledge base which in turn, increases pass rates, practical application and knowledge retention longer term.
Janice explains in more detail:
ILX Group plc delivers the e-Learning over a hosted link and also provided two corporate training CD Roms, which could be used in a workshop environment without internet access. Anyone unable to attend the course can still benefit as the product has been designed as a stand alone, as well as reference material and the mock exam simulator means that exam preparation is always on tap. It is a solution that suits the different audiences within United Utilities, says Janice.
Eddie Kilkelly, Managing Director at the ILX Group plc, comments:
It also reports scores and minutes spent in each lesson so that the training administrator can see if certain students are not using the course to its full potential.
Two courses of twelve people so far have been run, and feedback has been very positive.
The project is completed, and Janice has ambitious plans for the future;
About United Utilities
United Utilities is a FTSE-100 company with an annual turnover of more than £2 billion and employs more than 9,000 people. It provides water, wastewater, gas and electricity services to more than 20 million people in the UK and worldwide. Between 2005 and 2010 it is investing £3.5 billion to improve its infrastructure and environment. Each year United Utilities invest around £3 million in community activity. Every minute it treats 1.3 million litres of wastewater for our UK customers.
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