Reports to: Best Practice Manager

Role based in: Working from home / Bracknell

Job type: Permanent / full-time

Are you interested in developing your career in product management? Do you have experience working within a project management environment, and would you like to gain more? Then this could be the job for you!

At ILX we're looking for a Product Management Executive to join our team, as we grow our product portfolio.

ILX is an exciting, global, fast-growing provider of accredited professional training and consulting solutions. We specialise in digital and blended learning solutions, and we have delivered best practice training to more than 500,000 people, across 5,000 organisations, in over 100 countries!

What are we looking for?

The successful candidate will demonstrate a wide range of skills in order to create, maintain and evolve the ILX product portfolio. This is a diverse role that requires you to work closely with internal stakeholders, suppliers and customers.

What will you be doing?

This is a hands-on role, and you will be required to develop a deep understanding of our products and solutions, and to work with all teams within the business in the setup and maintenance of new and existing products. The successful candidate will demonstrate success in the role by balancing the management of day-to-day requests with their own personal objectives to deliver projects on time and to budget.

Key responsibilities

  • Manage the process for new product setup which involves working with numerous stakeholders from external suppliers through to internal departments, including: Finance, Business Systems, Operations, Marketing and Sales
  • Maintenance of existing ILX products, including updates to the website, internal systems and communications to trainers and the sales team
  • Quality review standard course content across the company, ensuring consistency between products and legal obligations are met
  • Liaise directly with all external accreditation bodies, examination institutes and IP owners
  • Staying current with latest accreditation standards and updates from IP owners
  • Contributing fully to the overall development of the ILX business
  • Undertake other tasks and duties as required

Who will you be interacting with?

Role

Typical interaction

Best Practice Manager

Setting objectives, product development plans and ongoing improvement projects. Scoping requirements and associated project plans.

Product Development Manager

Providing support in the development and maintenance of new/existing products.

Sales

Day-to-day user support, including answering questions, providing updates on changes and training on new products.

Third-party suppliers

Relationship management to stay abreast of product updates and new releases.

Customers

Providing 2nd line support on product queries that need to be escalated to Examining institutes or IP owners

Desired skills and experience

The ideal candidate will have a background in or experience of a Project Management environment and knowledge of the Project Management training industry. You must have good attention to detail, and it would be advantageous to be familiar with content management systems.

Essential skills:

  • Excellent interpersonal and communication skills with people at all levels
  • Excellent organisational and time management skills
  • Conscientious with good attention to detail
  • Energy and enthusiasm
  • Flexible, team-focused approach

Good to have:

  • Experience working in a project environment where focus is in delivering to schedule, budget and to a high quality
  • Familiar with project management training standards
  • Previous experience of working for a commercial training company would be advantageous

To apply, please send your cv and covering letter to: Sam Sullivan at sam.sullivan@ilxgroup.com.

PLEASE NOTE: As much as we would love to respond to all applicants, due to the sheer volume of applications we receive we are unable to respond to unsuccessful candidates. If you have not heard from us within 14 days of sending your CV, unfortunately you have not been selected for an interview.