Reports to: Consumer Sales Team Leader

Role based in: Nantwich

Salary: Competitive, plus benefits

ILX is an exciting, global, fast-growing provider of accredited professional training and consulting solutions. We specialise in digital and blended learning solutions, and we have delivered best practice training to more than 250,000 people, across 5,000 organisations, in over 100 countries -- with local offices in the UK, Australia, New Zealand, the US and the Middle East.

Key duties and responsibilities:

  • Assisting in the generation of new business opportunities for ILX Group
  • Making proactive outbound calls including target campaigns
  • Identify new market sources of client contact
  • Follow up all leads from website traffic, downloads, information requests and customer feedback requests
  • Responding to online chat enquiries
  • Advising ILX clients of the company's training products
  • Keeping abreast of new developments within the ILX Group Plc the wider best practice market
  • Answering verbal and written queries received from clients and internal staff in a timely manner
  • Keeping appropriate statistics as directed
  • Provide advice and support to other teams within the ILX Group
  • Occasional attendance of seminars and representation of the company at exhibitions
  • Taking payment and processing orders
  • Other duties as directed by the Head of Consumer Sales

Skills, behaviours and qualities:

  • Accurate, energetic and customer-focused
  • Achieves agreed objectives, including monthly, quarterly and annual targets
  • Self-motivated, organised, flexible 'can do' attitude and a committed team player
  • Good written and oral communication skills
  • Able to cope with fast-paced environment
  • Microsoft Excel, Word and PowerPoint literate
  • Familiar with database packages

For further information, please send your CV to: Suzanne Bailey, Consumer Sales Team Leader at suzanne.bailey@ilxgroup.com