Project management apprenticeships are important for developing not just the individual, but for the evolution of the project management profession as a whole. They offer the opportunity to re-skill staff, develop local talent and build the necessary competencies within an organisation. Here’s what...
[Continue reading...]In IT management, a problem is the cause of one or more incidents. When an incident occurs, its root cause sometimes requires investigation, but not always. For example, some incidents are easily identifiable and obvious, like a forgotten password or a malfunctioning mouse. We use problem management...
[Continue reading...]Change happens all the time. For a forward-thinking company with ambitious objectives and goals, change is a natural part of progression. But it needs consideration and management, especially when it has the potential to disrupt existing workflows and important processes such as IT. This is why I...
[Continue reading...]Scrum is a software development strategy/framework that you can apply to all kinds of teamwork. Often seen as an agile project management framework, Scrum provides meetings, tools and roles to help a team structure and manage their work. Why is it called ‘Scrum’? Not surprisingly, scrum gets i...
[Continue reading...]When starting a new project, it can be tempting to just dive straight in, especially if you’re running against a tight time schedule. However, this can be very overwhelming for your team and consequently produce unsatisfactory results. This is where the 5 phases of the project life cycle comes in. B...
[Continue reading...]‘ITIL is the most widely accepted approach to IT service management worldwide’, quotes AXELOS. Using ITIL best practices can help businesses, organizations, and individuals adapt and embrace change, transformation, and growth. The process enables businesses and individuals to maximize value from the...
[Continue reading...]The project’s been signed off and is all set to go; now comes a tricky part, the management of resources. If you don’t allocate the project’s resources, the project will likely experience delays, run over time or even run out of budget. Whatever the size of the project, managing its resources is ess...
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