Blog

What is the point of ITIL® 4?

By ILX Team | 28 February 2019

If ‘it ain’t broke, don’t fix it’ right? You may be wondering why ITIL® has been updated – ITIL V3 worked fine so why bother? In other words, what’s the point of ITIL 4? In short, as technology evolves and improves, ITIL needs to evolve with it; after all, what’s the point in having an IT serv...

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Disaster recovery in an ITIL environment

By ILX Team | 21 February 2019

Disaster recovery is an incredibly important part of modern business planning. Companies without an effective disaster recovery plan often struggle to cope with cyberattacks, fires, floods, or loss of connectivity. The better your disaster recovery plan, and the more familiar your staff are with imp...

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Agile vs Waterfall methodologies

By ILX Team | 21 February 2019

When managing projects, choosing a methodology that is going to work for the project, and the team, is crucial. But where do you start and how do you know which methodology is right for your project? Essentially, a project management methodology is a set of processes that help project managers co...

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What if project management had its own romantic comedy?

By ILX Team | 13 February 2019

Ah, Valentine’s Day. Love is in the air and Cupid’s bow is busy working its magic – Harry meets Sally, Julia Roberts takes a stroll through Notting Hill, Kate Hudson has 10 days to lose a guy who’s actually (shock, horror) the love of her life, and no one’s getting any sleep in Seattle… But what...

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What is an ITIL service catalog?

By ILX Team | 21 January 2019

An ITIL service catalog lists all the IT services your company provides for its customers. It brings together a huge amount of information regarding these services. That includes everything from adding a network printer to resetting a password. Understanding the contents of an ITIL service catalog,...

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Project manager interview questions

By ILX Team | 21 January 2019

A good project manager can make a big difference to the success of a business. Helping to drive projects forward, keep teams motivated and achieve set goals, these talented individuals can add real value and real dynamism to a company. To find the right project manager for your company, you must...

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How to build an Agile team

By ILX Team | 9 January 2019

People who are new to Agile often ask the same questions. Two of the most common are ‘What are the roles on an Agile team?’ and ‘What is the team structure?’. The answer to these questions depends on several factors, most notably the size of the team involved. The Agile team structure for a group of...

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