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Learning and Development

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Diversity, inclusion, equality and belonging (DEIB) at ILX in 2026

First established in June 2020, our Diversity, Inclusion, Equality, and Belonging (DEIB) Group have been working hard to improve policies across the company. From the introduction of our diversity sur...

Learning and Development

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Change champions: What they do and how to identify them

Organisational change rarely succeeds through plans and processes alone. Even well-structured initiatives can struggle if people do not understand, accept or support what is being introduced. This is...

Learning and Development

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Reinforcing secure development: Why shared coding foundations matter more than ever

Software delivery is accelerating. Teams are releasing features faster, adopting new frameworks, and integrating third-party components at pace. At the same time, security and resilience remain under...

Learning and Development

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Making 1:1s count without micromanaging

One-to-one meetings are common practice within people management. Most managers schedule them regularly, often because they are seen as best practice or an expected part of leadership. Yet despite the...

Learning and Development

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Transitioning from ITIL® 4 to ITIL (Version 5)

Recently achieved an ITIL® 4 certification or in the process of completing your training? With the launch of ITIL (Version 5) this week you’re probably questioning how best to move forward. The good...

Learning and Development

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Transitioning from ITIL® v3 to ITIL (Version 5)

For individuals already certified in ITIL® v3, the Version 5 framework offers an opportunity to greater align your knowledge with modern practices without starting completely from scratch. The new cer...

Learning and Development

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ITIL® (Version 5): What’s new?

A lot has changed since 2019, not least the way we build and run digital products and services. That’s why ITIL® (Version 5) is needed. The new framework aims to reflect how modern organisations wor...

Learning and Development

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Introducing ITIL® (Version 5): Everything you need to know about the new certification scheme

First created in the 1980s, ITIL® has been a recognised source of best practice guidance for IT service management professionals for over 40 years, and today PeopleCert (the examining body for ITIL) h...

Learning and Development

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The ADKAR model: What it is and how to apply it

Change is a constant for most organisations. New systems, restructures, process improvements and digital transformation initiatives are now part of everyday working life. Yet despite the frequency of...

Learning and Development

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