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Training and Support Solutions for Microsoft VISTA

Windows Vista is the latest incarnation of the industry leading desktop operating system from. With a brand new graphical interface and enhanced functionality, Windows Vista is set to become the next generation leader in PC operating systems.

However, even the most advanced users will require training and ongoing support to ensure that productivity is manitained and helpdesk calls don’t spiral. 

Supporting you through the VISTA experience via “Self-Service”

ILX “self-service” technology helps users get to grips with new VISTA and has been proven to:

  • Reduce the end-user productivity ‘gap’ by 50%
  • Reduce First Line Support Calls by up to 33%
  • Reduce First Line Call duration by up to 50%

The Savings

Example 1:
500 users – Annual Support Cost - £147,000
Realistic cost savings with ILX - £44,100
Example 2:
2500 users – Annual Support Cost - £735,000
Realistic cost savings with ILX - £220,500
* Gartner (based on an average 1.75 calls per month per user and £14 per call)

See what it's like

Click the images below to see screen shots of the product.

Microsoft Vista Training
Microsoft Vista Training
Microsoft Vista Training

How much could you save?

For more information on how ILX can help support your successful Microsoft Vista deployment and save you money contact:

ILX Performance Support Solutions
115 Hammersmith Road
London, W14 0QH
Tel: +44(0)20 7371 4444
Fax: +44(0)20 7371 6556
Email: performancesupport@ilxgroup.com

Microsoft Gold Certified Partner Microsoft Windows Vista