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Training and Support solutions for Office 2007

The Microsoft Office 2007 suite promises to improve user productivity in todays workplace, but even the most advanced user may struggle to get to grips with this new version of the ever popular business solution.

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Redefining the Desktop Experience – Redefining the training challenge!

With the release of Office 2007, Microsoft has redefined the end-user experience to help people get better results, faster! However, with this new user experience come new training challenges, and in today’s business environment, organisations need to look beyond the realm of traditional IT training solutions to ensure end-user productivity is maintained as users get to grips with the Office 2007 tools.

End-to-end knowledge and support tools for increased user performance

ILX Performance Support Solutions is helping many organisations transform Office 2007 training by reducing the productivity gap by 50%, reducing the support cost by a third and providing consistent, end-to-end and post-training support!
Whether you are migrating from a previous version of Office or deploying the Office tools for the very first time, our web-based “self-service” knowledge tools will reduce the pains of user training and save your enterprise money.

Features

  • Web-based “self-service” portal - helps train and support users before, during and after Office 2007 deployment.
  • Fully indexed and searchable - instant access to the relevant information when you need it.
  • Supports “novice” through “experts” – users get a simple overview, explanation, demonstration or interactive exercise.
  • Platform independent - compatible with all existing systems.
  • Accessible anytime, anywhere - can be delivered via CD, intranet or ILX managed service.
  • Fully printable content - users can print modules for quick reference or to take home and study in more detail.
  • “Brandable” user interface – to maintain continuity with corporate branding

See what it's like

Click the images below to see screen shots of the product.

Microsoft Office 2007 Training
Microsoft Office 2007 Training
Microsoft Office 2007 Training

How much could you save?

For more information on how ILX can help support your successful Office 2007 deployment and save you money contact:

ILX Performance Support Solutions
115 Hammersmith Road
London, W14 0QH
Tel: +44(0)20 7371 4444
Fax: +44(0)20 7371 6556
Email: performancesupport@ilxgroup.com

Microsoft Gold Certified Partner Microsoft Office

Why “self-service”?

ILX “self-service” architecture delivers answers in the way that real people ask questions. Clear and conscise answers are provided to the user without them having to sift through reams of irrelevent content – Users get the answers they need “on-demand” and “just in time” leaving them productive and empowered!

What the Industry Says:

“Without training - the majority of study participants felt that they would be back up to speed in 1-4 weeks.”
 
Scott Jamison of Microsoft

“Office 2007 will require more intense coaching than expected. Most business users will need up to three hours formal training. This will be followed by a drop in efficiency for up to four weeks as they adjust to their new environment. ”

Forrester Reseach

“If you don't put a solid training and governance strategy in place, then you're going to be in trouble”

Tom Austin, GVP & Gartner Fellow

Clients

ILX Corporate & Public Sector Clients