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ITIL Service Capability Courses

The ITIL Capability Stream focuses on the processes and comprises of four role-specific, 5-day modules and certificates.

Each of the following ITIL certificates are free standing qualifications, but are also worth 4 credits towards the ITIL Expert in IT Management Certificate.

 

5-Day Instructor-Led Courses

There is a relevant qualification and subsequent 5-day course for each of the modules:

Operational Support and Analysis

Service Offerings and Agreements

Release, Control and Validation

Planning, Protection and Optimization

 

Blended Learning Courses

Does your role involve you in a broad range of disciplines without managing all of them? ILX Group has put together the following blended course to provide a fast route to qualifying in a chosen ITIL Capability discipline:

ITIL Capability Specialist Gold Package

Provides an accelerated route to qualifying in one of the ITIL Capability disciplines. This blended programme combines ITIL Foundation e-learning including examination with your chosen 5-day ITIL Capability classroom workshop.

£1795+VAT Single User Gold Pack     Request a Corporate Quote


About the ITIL Intermediate Streams

In the ITIL Intermediate level, there are two routes to achieving a new ITIL Expert in IT Service Management qualification:

This page details the training courses available for the ITIL Service Capability Stream route to the ITIL Expert qualification. If you are interested in the Lifecycle stream please visit ITIL Service Lifecycle stream training courses.


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