Desktop Solutions
VISTA/Office 07 End-user support tool
To help you to reduce your support calls
The ILX Group have provided end-user support solutions to large corporations for over 25 years. Based on this experience we have now put together a migration support tool that can help the smaller organisations during their implementation of their new applications such as Windows XP, Windows VISTA, Office 2003 or 2007.
Training with a difference
This support tool is designed to deliver training at your fingertips and focuses on the new functions and features of the applications rather than going over old ground. Additionally, a comprehensive library of materials, allows for new users to quickly get to grips with the basics. In an easy to navigate programme the user will be able to locate the required topic and be shown how it works and try it out for themselves.
We all know how difficult it can be to switch our computer on, on a Monday morning to discover our desktop looking completely different and our office applications completely changed. If you have staff who are working business critical projects, the downtime to the business could be catastrophic!
By introducing the ILX support tool before, during and after your implementation you can significantly reduce your support calls to your helpdesk by up to 30%.
We are able to offer any combination of our products whether you are upgrading to Windows VISTA and Office 2007 or migrating to Windows XP and Office 2003 software.
